Ecommerce Supervisor, Little Caesars Arena

The opportunityDelaware North Sportservice is hiring a part-time E-commerce Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As an E-commerce Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.Pay $18.00 - $20.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.What we offerWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payTraining and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.What will you do?Respond to customer inquiries daily with timely, solution focused communicationWork closely with fulfillment team to prevent and resolve order issuesManage order edits, update order requests, etc. Provide proactive tracking updates to improve guest Maintain consistent brand voice across customer interactionsBasic data entry and performance reportingSupports Ecommerce Manager with photo/content production during peak campaignsAssist Ecommerce Manager with marketing campaigns, product launches, etc. Assist with monitoring site for product opportunities More about youPrevious cash handling experience and basic math skills requiredPrevious experience working with a point of sale system is requiredHigh school diploma or GED requiredMinimum of 1 year of supervisory experience in a customer service or retail environment preferredPhysical requirementsAbility to lift to 50 poundsConstant standing, lifting, climbing stairs, and repetitive motionsBending, reaching, and climbing on laddersShift detailsDaysEveningsEventsWho we areDelaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $18.00 - $20.00 / hour