Current jobs related to Care Transition Advocate - New York - CarePatrol of Buffalo Niagara Rochester Syracuse

  • Consumer Advocate, Transition Specialist

    2 weeks ago

    New York, New York, United States Breaking Ground Full time

    About Breaking GroundBreaking Ground is a leading provider of supportive housing and services in New York City, operating nearly 4,000 units of housing across the city, upstate New York, and Connecticut. Our mission is to help individuals experiencing homelessness achieve stability and independence through our comprehensive services and supportive housing...

  • Consumer Advocate for Housing Transition

    4 weeks ago

    New York, New York, United States Breaking Ground Full time

    About Breaking GroundBreaking Ground is a leading provider of supportive housing and services in New York City and beyond. Our mission is to end homelessness by providing individuals with the tools and resources they need to achieve stability and independence.Job SummaryWe are seeking a Consumer Advocate, Transition to join our team. The successful candidate...

  • Consumer Advocate for Housing Transition

    4 weeks ago

    New York, New York, United States Breaking Ground Full time

    About Breaking GroundBreaking Ground is a leading organization in the fight against homelessness, providing innovative solutions to help individuals and families achieve stable housing and a better quality of life.Job SummaryWe are seeking a highly motivated and compassionate Consumer Advocate, Transition to join our team. As a key member of our housing...

  • Transitional Care Manager

    4 weeks ago

    New York, New York, United States BAYADA Home Health Care Full time

    Join Our Team as a Transitional Care ManagerBAYADA Home Health Care is seeking a skilled Transitional Care Manager to join our team. As a Transitional Care Manager, you will play a critical role in coordinating the transition of patients from hospital to home, ensuring seamless care and optimal outcomes.Key Responsibilities:Develop strong relationships with...

  • Nurse - Transitional Care Unit

    4 weeks ago

    New York, New York, United States Christiana Care Full time

    Job Title: Registered Nurse (RN) - Transitional Neuro UnitWe are seeking a highly skilled and compassionate Registered Nurse (RN) to join our Transitional Neuro Unit team at ChristianaCare. As a member of our team, you will provide exceptional patient care to individuals with complex neurological and neurosurgical conditions.About the Role:Provide direct...

  • Senior Transitional Care Coordinator

    1 month ago

    New York, New York, United States VNS Health Full time

    Job SummaryAs a Senior Transitional Care Assistant at VNS Health, you will play a critical role in empowering clients with the knowledge and tools they need for seamless transitions of care. You will serve as a navigator, educator, and advocate, working closely with the care team to monitor and track client progress, prepare detailed documentation, and...

  • Family Support Specialist

    7 days ago

    New York, United States Women In Need, Inc. Full time

    Job DescriptionWe are seeking a compassionate and dedicated Family Support Specialist to join our Transitional Housing team at Women In Need, Inc. As a Family Support Specialist, you will serve as a passionate advocate for clients in transitional housing, offering supports to overcome obstacles and navigate systems for obtaining permanent housing.Your role...

  • Transitional Care RN

    4 months ago

    New London, United States New London Hospital Full time

    GENERAL SUMMARY As part of the New London Hospital Practices, ensures safe and effective patient transitions across the patient care continuum. As a patient educator, advocate, and patient empowerment facilitator, this position provides information to the patient and/or caregiver resulting in effective care transitions, improved self-management skills, and...

  • Community Health Worker

    4 weeks ago

    New York, New York, United States NYC Health Hospitals Full time

    Purpose of Position:The Caring Transitions Team is a multidisciplinary team that provides support to children, youth, and their families who present at H+H hospitals in Bronx following a suicide attempt or serious suicidal behavior. The team includes Social Workers, Peer and Family Advocates, a Transitions Coordinator, and a Medical Director.Summary of...

  • Family Advocate

    1 week ago

    New York, New York, United States Institute for Community Living Full time

    Job SummaryInstitute for Community Living is seeking a Family Peer Advocate to provide education, outreach, advocacy, and recovery support services for families seeking and sustaining recovery on behalf of a child or youth.The Family Peer Advocate will serve as a bridge between families and service providers, supporting a productive and respectful...

  • Transitional Care Nurse

    3 weeks ago

    New London, Connecticut, United States New London Hospital Full time

    Job SummaryWe are seeking a skilled Transitional Care RN to join our team at New London Hospital. As a key member of our healthcare team, you will play a vital role in ensuring safe and effective patient transitions across the patient care continuum.Key ResponsibilitiesAttend discharge planning meetings and review patient medical records to gather clinical...

  • Care Transition Manager RN

    4 weeks ago

    New York, New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that healthcare is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth's provides the highest...

  • LPN (Care Transitions) - Part Time

    3 weeks ago

    New York, New York, United States Holland Hospital Full time

    Job SummaryHolland Hospital is seeking a skilled LPN (Care Transitions) to join our Telehealth Program as a Part Time Case Manager. The successful candidate will be responsible for managing patients remotely, coordinating care, and contacting physicians as needed.Key ResponsibilitiesPerform daily clinical oversight of telehealth patients, monitoring trends...

  • RN - Transition Team

    1 month ago

    New York, New York, United States BAYADA Home Health Care Full time

    Transition Team Registered NurseWe are seeking a skilled Registered Nurse to join our Transition Team in New Castle County, Delaware. As a member of this team, you will play a critical role in supporting the transition of care from the hospital or our HICU Health Services team to ongoing home care services.Key Responsibilities:Deliver high-quality care to...

  • Peer Counselor Level II

    2 weeks ago

    New York, New York, United States NYC Health Hospitals Full time

    Job Title: Peer Counselor Level II - Care Transition Grant FundedJob Summary: We are seeking a highly motivated and experienced Peer Counselor Level II to join our Care Transition team at NYC Health + Hospitals. As a Peer Counselor, you will work closely with our interdisciplinary team to provide support and guidance to individuals and families who have...

  • Peer Advocate Specialist

    4 weeks ago

    New York, New York, United States Transitional Services for New York, Inc. Full time

    Job Title: Peer Advocate SpecialistTransitional Services for New York, Inc. (TSINY) is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.Job...

  • Peer Advocate Specialist

    2 weeks ago

    New York, New York, United States Transitional Services for New York, Inc. Full time

    Job Title: Peer Advocate SpecialistTransitional Services for New York, Inc. (TSINY) is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.Job...

  • Family Advocate

    4 weeks ago

    New York, New York, United States Goddard Riverside Full time

    Job Title: Family Worker/Family AdvocateJob Summary:Goddard Riverside is seeking a Family Worker/Family Advocate to provide support to families with children aged 2 to 5 years old. The successful candidate will work in partnership with parents to strengthen parental capacity and family relationships, and increase parental engagement in their local community...

  • Behavioral Health Care Advocate

    5 days ago

    New York, New York, United States UnitedHealth Group Full time

    Job Summary:As a Field-Based Behavioral Health Care Advocate with UnitedHealth Group, you will play a vital role in providing quality care to Medicaid members in their homes and other settings. This is a unique opportunity to make a meaningful difference in the lives of others while enjoying the flexibility of telecommuting.Key Responsibilities:Visit members...

  • LPN - Transition Team Member

    1 month ago

    New York, New York, United States BAYADA Home Health Care Full time

    LPN - Transition TeamWe are seeking a skilled Licensed Practical Nurse (LPN) to join our Transition Team in New Castle County, Delaware. As a member of our team, you will play a critical role in supporting the transition of care from the hospital or our HICU Health Services team to ongoing home care services.Key Responsibilities:Deliver high-quality care to...

Care Transition Advocate

2 months ago

New York, United States CarePatrol of Buffalo Niagara Rochester Syracuse Full time

CarePatrol of Buffalo Niagara Rochester Syracuse is a family and locally owned small business that helps families navigate the senior care needs of their loved ones across Western and Central New York. Specifically, CarePatrol has served the needs of seniors and their families by helping them find Assisted Living, Memory Care, Independent Senior Living, In-Home Care and Nursing Home Communities. CarePatrol is a no cost service to families, and we work tirelessly to provide exceptional service and knowledge to our clients and referral partners.


CarePatrol is looking for a Care Transition Advocate in Syracuse, New York to increase revenue and build brand awareness. This role will have a presence in the local community and promote the brand, and use their sales and marketing skills, relationships and experience to drive leads to be converted to sales. They will also be responsible for supporting family meetings and tours to ensure the selection of the best senior living and care options for our clients. They will be a steward of the brand and live our mission to help families and seniors in some of their most crisis situations.


The ideal candidate will want to be both an entrepreneur and part of a team. At CarePatrol, it's all-hands on deck and everyone on the team works towards a common goal--helping seniors and their families. As a Care Transition Advocate, you must have exemplary customer service skills and ability to manage time and workload effectively; excellent written and verbal communication skills; ability to work in a team environment; strong customer service and problem-solving skills; attention to detail; and the ability to engage others. The ideal candidate will also enjoy having a seat at the table of a fast-paced and growing company and bring ideas to make the team and business better. A Care Transition Advocate is a strong sales/marketing individual who is also empathetic and compassionate towards CarePatrol’s clients and families and takes a person-centered approach to finding solutions. If you are someone that likes to sit behind a desk, doesn't like to be in front of people presenting about the business or discussing solutions, or want to help people in crisis situations, this is probably not the role for you.


Some of the day-to-day responsibilities of a Care Transition Advocate include the following:


  • Identifies and develops potential customers and contacts in healthcare, government, business, industry, academia, and/or the service community that present as referral sources and/or agencies/organizations to refer to.
  • Networks with health care providers, social service organizations, long term care providers and other groups in the elder service network.
  • Develop, implement, and maintain quality marketing and outreach strategies to educate potential clients and referral sources
  • Strive to exceed daily, weekly, monthly and year-over-year financial goals and other KPIs.
  • Act as a brand ambassador within the community and with clients demonstrating high level customer service.
  • Lead, motivate, and support the team within a time-sensitive and demanding environment, including development of outreach workflows, marketing strategies and relevant support systems for the team.
  • Partner with all staff to improve the use of proprietary tools and systems to enhance marketing and outreach efforts across the organization.
  • Conducts psychosocial, medical care, and financial intakes and evaluations of seniors to determine needs and establish most appropriate referral or services options.
  • Provides referrals to appropriate resources and agencies to address unique needs of seniors and their families.
  • Supports seniors and their families to engage appropriate resources across all levels of care to meet their specific needs and follows-up at regular intervals to ensure additional resources/referrals are not required.
  • Maintain client records, prepare monthly reports as required.
  • Performs varied outreach duties to inform seniors and their caregivers of programs and services and available resources.
  • Maintain in-depth knowledge of senior living and care options for families.
  • Nurture leads through the sales conversion process.
  • Provide detailed information to clients on the services offered by CarePatrol.
  • Pre-screen inquiries and referrals for viability, track and facilitate progression of all inquiries and referrals to appropriate response such as providing direction to other services, moving to senior care advisor caseload, etc.
  • Visit clients and/or their families in person at hospitals, rehab centers, skilled nursing facilities, and other healthcare facilities to discuss all senior living and care options and help families evaluate all options.
  • Provide appropriate care options for the client based on the care discovery findings. This includes action steps and community resources needed to carry out the assistance required by the client.
  • Schedule and accompany clients and/or their family on various tours to assist families in making final decisions on living and care options.
  • Constantly seek opportunities to increase customer satisfaction.
  • Ensure on-brand customer experience.
  • Schedule regular follow-up with clients and their families to monitor any changes in their care needs.
  • Utilize the company’s CRM system daily to provide accurate and real-time updates on all active clients.
  • Cultivate and nurture relationships with CarePatrol’s senior living partners.
  • Maintain and keep current reporting tools.
  • Obtain testimonials via various review platforms and communicate to team, highlighting for social media posts.
  • Support business development including but not limited to: new senior living community, home-care and affiliate services partnerships.
  • Other responsibilities as assigned.


Desired skills and experience as follows:


  • Bachelor’s Degree preferred.
  • Competitive and driven with a track record of leading sales growth and business development in a healthcare and/or senior living field.
  • Ability to work closely with families to discuss highly confidential medical, financial and other personal matters, and to maintain confidences.
  • Must be willing to reasonably travel within territories as assigned, and requires a valid driver’s license, reliable transportation and insurance coverage.
  • Exceptional interpersonal skills, multi-tasking and problem solving.
  • Professional and dynamic presentation skills.
  • Ability to structure workload and workflow independently.
  • Intellectual curiosity and strong critical thinking skills.
  • Expert in relationship building and proven ability to increase revenue opportunities with new and existing clients and channels.
  • Working knowledge of senior care resources.
  • A thorough understanding of CarePatrol’s brand value, key differentiators and competitive set.
  • Ability to combine sales skills with deep customer empathy to ensure consistent delivery of premium experiences for our clients.


Benefits Package:


The target salary and commission of this position is $80,000.00+. CarePatrol also offers other discretionary bonuses, 3% contribution to company's retirement plan, 15 days of PTO, company holidays, professional development reimbursement, technology, and other benefits.


CarePatrol of Buffalo Niagara Rochester Syracuse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



Industry

  • Hospitals and Health Care


Employment Type

Full-time


Edit job description