Software Product Manager

4 weeks ago

Cary, United States Trilliant Full time

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.


Job Responsibilities:

  • Manage from beginning to end of the product lifecycle, from strategic planning to product end of life.
  • Develop Market Requirement Definition and Product Requirement Definition documents
  • Engage with customers and experts inside and outside the company to formulate compelling product roadmaps, value propositions, and product business cases
  • Support the development of product documentation, tech notes, white papers and marketing collateral
  • Help manage and troubleshoot engineering, manufacturing, and customer deployment issues as they arise
  • Work with the engineering team to deliver quality products on time and within budget
  • Contribute to building strong company-wide product management processes
  • Help to establish Trilliant’s SmartGrid network solution strategy and roadmap
  • Develop competitive analyses
  • Become the company’s product expert for his/her designated solutions
  • Work with the marketing, sales, and business development teams to respond to RFPs and sales support
  • Define the product strategy and roadmap
  • Deliver MRDs and PRDs with prioritized features and corresponding justification
  • Work with external third parties to assess partnerships and licensing opportunities
  • Be an expert with respect to the competition
  • Develop the core positioning and messaging for the product
  • Provide technical sales support
  • Perform product demos to customers
  • Set pricing to meet revenue and profitability goals
  • Develop sales tools and collateral
  • Propose an overall budget to ensure success
  • Brief and train the sales force at quarterly sales meetings
  • Act as a leader within the company


Position Requirements:

  • Minimum of 8 years' experience as a Product Manager
  • 3+ years of experience in a smart grid/utility industry role preferred, but not required
  • Technical background and experience with streetlighting, electric meters, commercial IoT and the various protocols utilized in these devices/solutions.
  • Demonstrated success defining and launching excellent products
  • Deep understanding of wireless communication networks, wireless and IP protocols and standards
  • Experience in the utility market strongly preferred
  • Demonstrated ability to work well with customers, as well as with peers in the sales, manufacturing and engineering organization
  • Excellent written and verbal communication skills
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Must be able to travel 25% of the time
  • Examples and at least one sample of an effective document delivered in the past


Education/Certification

  • Bachelor’s degree or equivalent work experience

Trilliant Values:

PASSIONATE- We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE- We work smart and tackle problems with urgency to get the job done.

CONFIDENT- We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED- We are excited and support the growth and direction of Trilliant.

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