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Varicent ICM Consultant
2 weeks ago
Malvern, United States
Tata Consultancy Services
Full time
Job Title: Varicent ICM Consultant
Relevant Experience (in Yrs): 6-8 Yrs
Technical/Functional Skills:
- Strong understanding of commissions domain.
- At least five years’ experience working in Varicent ICM implementation, support and design projects.
- Hand-on experience in Varicent ICM V10
- Needs to have experience in production support projects based on ITIL Methodology
- Needs to have experience in scoping of projects and needs to be strong in creating innovative solutions based on business requirements.
- Handle customer escalations promptly
- Working experience in the following areas:
- Researched Compensation plan changes and sales inquiries.
- Created and modeled compensation plans.
- Managed account changes or movements
- Tracked and approved Monthly/Quarterly/Annual sales bonuses.
- Communicated Compensation plan goals or changes to sales.
- Implemented, designed, and QA tested Varicent/Cognos ICM compensation plan system.
- Designed and created Varicent ICM Presenter reports/WebForm/Work flow manager Worked on Inquiry/Signoff process
- Discovery dashboard experience
- Created and maintained Varicent/Cognos ICM calculations for Sales Compensation plans while creating new calculations for upcoming fiscal year plans
- COTS products expertise