Customer Relations Representative

3 weeks ago


Renton, United States Judiet Dere - State Farm Agent Full time
Company: Judiet Dere State Farm Agency, Inc.


Location: Renton, WA

Job Type: Full-Time

Job Description:
As an Insurance Customer Relations Representative with Judiet Dere State Farm Agency, Inc., you will play a vital role in delivering exceptional client experiences and supporting the growth of our successful insurance agency. We are seeking a detail-oriented, customer-focused team member with a passion for helping others and a solid background in customer service and problem-solving. This role requires a strong understanding of life insurance or the willingness to learn about the importance of life insurance coverage.

If you are a customer-focused, empathetic individual with a background in customer service and a willingness to learn about life insurance, we would love to hear from you. Join our team and enhance your career while making a positive impact on our clients' lives.

Responsibilities:
  • Handle customer inquiries promptly and resolve any issues or concerns
  • Maintain accurate and up-to-date client records, ensuring information is complete and accessible
  • Assist with implementing customer retention strategies to foster long-term relationships
  • Collaborate with other departments to ensure customer satisfaction and smooth operations
  • Stay knowledgeable about insurance products and industry trends to provide accurate information to clients
Qualifications:
  • Property & Casualty License or ability to obtain within 30 days of hire
  • Life & Health License or ability to obtain within 60 days of hire
  • Strong communication and problem-solving skills
  • 1-3 years of experience in customer service preferred
  • Ability to remain calm and composed in high-stress situations
Benefits:
  • Competitive hourly rate plus commission and bonus opportunities
  • Paid time off (vacation and personal/sick days)
  • Health and dental benefits
  • Employee appreciation lunches
  • Supportive work environment
  • Opportunities for growth and advancement
  • Monday-Friday, 9:00am-5:00pm office hours
Note: Please include any relevant certifications or licenses in your application.

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