Current jobs related to Customer Service Gate Agent - Middletown - Piedmont Airlines, Inc


  • Middletown, United States Piedmont Airlines Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...


  • Middletown, Connecticut, United States Pilot Freight Service Full time

    Job Title: Customer Service 1Job Summary:Pilot Freight Service is seeking a full-time Customer Service Agent to work out of our Middletown, PA location. As a Customer Service Agent, you will be responsible for providing excellent customer service, communicating effectively with customers, cartage agents, and other station and company personnel.Key...

  • Customer Service 1

    5 months ago


    Middletown, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-Northeast **Requisition Number****:** CUSTO004245 Showing 1 location **Job Details** **Description** **Pilot Freight Service** is seeking a full time **Customer Service Agent** to work out of our **Middletown, PA location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage...


  • Middletown, United States KVH Industries Full time

    Overview: Customer Service Agents provide professional, courteous, and high quality customer service by accurately processing customer activation and change requests to subscription services, answering questions about KVH product offerings, responding to billing inquiries, processing customer payments, provisioning services, presenting customers with upgrade...


  • New Middletown, Ohio, United States Dustin Stifter - State Farm Agent Full time

    Are you looking for a career that combines customer service with insurance and financial services? As a Customer Service Manager at Dustin Stifter - State Farm Agent, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service.Responsibilities:Establish customer relationships and follow up...


  • Middletown, Rhode Island, United States KVH Industries Full time

    Customer Service AgentAt KVH Industries, we are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide professional and courteous customer...

  • Security Officer

    2 weeks ago


    Middletown, Pennsylvania, United States MSCCN Full time

    Job SummaryWe are seeking a highly skilled and motivated Security Officer - Truck Gate to join our team at Allied Universal. As a Security Officer, you will serve and safeguard clients in a range of industries, including Commercial Real Estate, Healthcare, Education, Government, and more.Key ResponsibilitiesProvide exceptional customer service to clients by...


  • Middletown, United States Cincinnati Insurance Company, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at the Cincinnati Insurance Company, Inc. This role will involve acting as the primary point of contact for policyholders and agencies partnered with our Customer Care Center.The ideal candidate will have experience with underwriting and/or risk...


  • Middletown, New York, United States James Demmer - State Farm Agent Full time

    Job DescriptionAt James Demmer - State Farm Agent, we are seeking a qualified professional to join our team as an Insurance and Financial Services Position. This role offers a unique opportunity for a motivated individual to help our business grow through value-based conversations and exceptional customer experience.Responsibilities:Utilize a...

  • Ramp Agent

    1 week ago


    Middletown, Pennsylvania, United States Piedmont Airlines, Inc Full time

    Ramp Agent Job SummaryPiedmont Airlines, Inc. is seeking a motivated and reliable professional to join our team as a Ramp Agent in our Ground Handling Department. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient handling of baggage and aircraft.Key Responsibilities:Provide...


  • Middletown, United States HealthMarkets Insurance Agency Full time

    Job DescriptionJob DescriptionJob description: If you’re an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you’ll be collaborating with one of the largest independent health insurance agencies in the US. You’ll have the opportunity to grow a flourishing business, all...


  • Middletown, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 900 Washington St.** **City / State: Middletown, CT US** **Date Posted: February 2, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1199931** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver....


  • New Middletown, Ohio, United States Green Thumb Industries Full time

    Job Title: Cannabis Contact Center AgentAt LeafLine Labs, we are seeking a highly skilled and compassionate Cannabis Contact Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and customers.Job Summary:The Cannabis Contact Center Agent will be the primary...

  • Marketing Associate

    1 week ago


    New Middletown, Ohio, United States Dustin Stifter - State Farm Agent Full time

    Job DescriptionAs a State Farm team member for Dustin Stifter - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Key Responsibilities:Establish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review...


  • Middletown, New York, United States James Demmer - State Farm Agent Full time

    Job DescriptionAs a State Farm Agent Team Member, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated and self-starting professional who thrives in a fast-paced environment and is interested in helping our customers manage the risks of everyday life, recover from...

  • Insurance Agent

    1 month ago


    Middletown, United States Freeway Insurance Services Full time

    Unlock Your Earning PotentialAt Freeway Insurance Services, we're seeking a talented Insurance Agent to join our team. As an Insurance Agent, you'll be responsible for selling nonstandard auto insurance to new and existing customers.Key Responsibilities:Solicit new business and maintain current business levels to achieve sales production goals.Expand...


  • Middletown, New York, United States James Demmer - State Farm Agent Full time

    Position OverviewJames Demmer - State Farm Agent is in search of a dedicated professional to fulfill the role of Account Associate. This position is ideal for an enthusiastic individual eager to contribute to our agency's growth through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a dynamic...

  • Ramp Agent

    2 weeks ago


    Middletown, Pennsylvania, United States Piedmont Airlines, Inc Full time

    About the RolePiedmont Airlines, Inc. is seeking a highly motivated and reliable professional to join our team as a Ramp Agent in our Ground Handling Department. As a key member of our team, you will be responsible for ensuring the smooth and efficient handling of baggage and cargo, as well as providing exceptional customer service to our airline partners...


  • Middletown, Rhode Island, United States KVH Industries Full time

    Job Summary:We are seeking a highly skilled Airtime Customer Service Agent to join our team at KVH Industries. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide professional, courteous, and high-quality...

  • Geek Squad Agent

    4 weeks ago


    Middletown, United States Best Buy Full time

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...

Customer Service Gate Agent

2 months ago


Middletown, United States Piedmont Airlines, Inc Full time

We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.

Essential Duties:

  • Assist passengers in boarding and disembarking flights

  • Monitor computerized passenger boarding

  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

  • Change customer flight itinerary and seat assignments as required

  • Operate the Jetway

  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • Successful completion of training course

  • Ability to meet company goals and customer expectations in a high energy environment

  • Effective communication skills

  • Ability to organize, prioritize, and multitask

Preferred Qualifications:

  • Previous airline experience    

  • Previous employment as a front-line customer service provider

  • Basic knowledge of computer applications and programs

Work Environment:

  • Use of telephones, computers, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$13.71/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

Job Application Deadline:

September 13, 2024

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.