Installation Manager

3 weeks ago

Franklin, United States BCI Acrylic Full time

Installation Manager Bath & Shower Remodeling Franklin, WI & Surrounding AreasEuropean Remodeling and Design LLC is a trusted, locally operated family-owned remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systemsand we bring that same standard to every product we offer.About the Role: We're looking for an experienced Installation Manager to lead our installation operations in the Franklin, WI area. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.Key Responsibilities:Oversee and schedule all bath system installationsLead and support installation crews, ensuring timely, high-quality workmanshipReview customer contracts and coordinate product ordersManage warehouse inventory and vendor relationshipsEnsure full customer satisfaction and follow-up after installationsConduct regular check-ins with clients and request referralsHandle all permitting, documentation, and CRM updatesSupport installers with on-site issues and service callsAnalyze job costs and service trends for continuous improvementAssist in hiring, onboarding, and training of installation staffManage calendars for installation scheduling and time-off requestsMaintain accurate records of timesheets, receipts, and job completionsLift heavy objects in excess of 75 lbs. Ability to crouch, kneel, bend, and lift for extended periods of time.What We're Looking For:5+ years of installation or construction experienceBackground in acrylic bath systemsPlumbing knowledge (highly preferred)Proven leadership and team management skillsQuality assurance and customer service experienceValid driver's license and clean driving recordCompensation & Benefits:Competitive salary commensurate with experienceSupportive and professional work environmentOpportunity for long-term career growth with a growing family-owned companyJoin Us If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you

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