Front Desk Sales and Customer Service Associate

2 weeks ago

Meridian, United States The Lash Lounge Full time

Front Desk Sales Associate - Part TimeThe Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team You earn sales commissions and bonuses on top of a competitive base hourly rate Benefits include free lash and brow services, and discounted products. Schedule: MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGSKey Responsibilities:Meet and exceed guest membership and scheduling targetsConsult with guests on key benefits of services, memberships, and retail productsCoordinate appointment scheduling, communicating confidently via phone, text and emailCreate an outstanding experience so every guest will want to returnDecisively resolve issues, appropriately escalating issues to mitigate in futureManage accurate sales transactions and guest/member records within MindBody softwareOther duties as assignedOur Ideal Candidate:You are a spirited, outgoing team member who is passionate about excellent customer serviceYou take pride in, and truly enjoy, cultivating relationships with guestsYou smile and demonstrate exceptional communication skills with ability to listen, clearly communicateYou can work in fast paced environments, multitasking and prioritizingYou always work with the highest levels of integrity and respect and avoid gossip/dramaYou always present as professional, confident and approachableYou are skilled at using various technology platforms and feel comfortable learning to use new programsSchedule: Must Be Available Weekday Evenings, Saturday And Sunday Experience:Customer service and/or front desk/receptionist: 2 yearsSales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)Salon/beauty experience preferredJob Type:Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team. Pay: Sales Commissions + $13.00-$15.00 per hour Base Pay + Bonus eligible

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