Residential Aide

Join Alco Make a difference Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking compassionate and dependable Residential Aides to support residents in our ODR Interim Housing programs at Fisher, Mid City, and Bandera. If you have experience supporting individuals experiencing homelessness, mental health challenges, or substance use recovery, and you thrive in a fast-paced, service-focused environment, this is your opportunity to make a meaningful impact. Come help us create a safe, stable, and welcoming environment for our residents. Key Details Job Title: Residential Aide Shifts Available: Day, Swing, and Grave Locations: Fisher, Mid City, and Bandera Department: ODR Interim Housing Reports To: Program Manager FLSA Status: Non-Exempt Work Setting: On-Site Hourly Rate: $18.00 to $20.50 per hour, DOE and depending on shift What You'll Do: The Impact You'll Make As a Residential Aide, you will help maintain a safe, supportive, and engaged environment for residents transitioning from incarceration and homelessness. You will be a consistent, calming presence while supporting residents' daily needs and helping maintain smooth program operations. Resident Support and Care • Respond promptly and professionally to resident needs • Monitor clients to ensure a safe, welcoming, and supportive environment • Provide assistance with daily chores and personal care to support independence • Assist with meal preparation, serving, and program activities as assigned • Maintain confidentiality in all resident interactions Monitoring and Safety • Conduct regular rounds and monitor the facility to ensure safety and cleanliness • Ensure resident rooms, hallways, laundry areas, and restrooms are clean, disinfected, and free of hazards • Respond appropriately to emergencies and unusual incidents, completing required documentation Documentation and Reporting • Complete daily logs, end-of-shift reports, and obtain necessary signatures • Document and report incidents, injuries, and other unusual occurrences • Communicate relevant updates to oncoming staff and the Program Manager Administrative and Facility Support • Answer telephones, take messages, and greet visitors in a professional manner • Support staff with program services, class setup, recreation, and other events • Monitor and record client self-administration of prescribed medications • Perform additional tasks as assigned by the Program Manager What You'll Bring: Your QualificationsRequired • High School diploma or GED • At least one year of experience in mental health, substance use treatment, or social services supporting individuals experiencing homelessness • Candidates with lived experience are encouraged to apply • If in recovery, at least one year of continuous sobriety • Ability to remain calm and professional during stress or conflict • Proficiency in Microsoft Word, Excel, Outlook, and database systems • Valid California Driver License, clean driving record, and insurability under agency policy • Live Scan background check required Preferred • Current CPR certification • Patient and able to create a calming presence in stressful situations • Strong organizational and communication skills • Collaborative team player who is adaptable, consistent, and compassionate • Prior experience answering phones, greeting visitors, or providing administrative support Additional Requirements • Must successfully pass all required background checks • If driving a company vehicle is an essential duty, a valid California Driver License and insurability are required • Military-experienced candidates are encouraged to apply • Alcott follows Fair Chance hiring practices during the background check process Why Join Alcott? Alcott is a compassionate, mission-driven organization making a meaningful difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community dedicated to stability, recovery, and social justice. • Meaningful Work: Help clients gain stability and independence • Supportive Team: Work alongside committed professionals who value empathy and integrity • Outstanding Benefits: Enjoy 100 percent employer-paid Medical and Dental coverage for employees, with family and PPO options available at additional cost; a 403(b) retirement plan with a 6 percent employer match; paid vacation and sick time • Professional Growth: Expand your skills with ongoing training and development opportunities Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019. Day Shift: 7:00 am - 3:30 pm Swing Shift: 3:00 pm - 11:30 pm Grave Shift: 11:00 pm - 7:30 am FT: Monday through Friday PT: Weekends Only