Sales Operations Coordinator

Sales Operations Coordinator Stretch ZoneAt Stretch Zone, we believe that nothing is more important than your health. As a Sales Operations Coordinator, your primary role is to optimize sales processes, support studio operations, and drive membership growth. This position involves managing lead generation, tracking KPIs, coaching sales associates, and ensuring a seamless client experience.Compensation & Benefits: Base Pay + Performance-Based Increases Commission on Membership Sales Client Referral Bonuses Employee Referral Cash Rewards Paid Sick Time (No Waiting Period) Casual Dress Code (Stretch Zone Apparel Provided) Free Employee Stretch Sessions + 10% Family Discount Company Lunches, Sales Associate of the Month Awards, and Opportunities to Give Back Comprehensive Training & Career Growth Opportunities: Paid Stretch Zone Sales Training Ongoing Continuing Education Career Progression Track (Regional Manager Potential) Integrated Wellness Package Employees receive discounted access to fitness programs at Integrated Martial Arts, including Muay Thai, Brazilian Jiu-Jitsu, MMA, Kickboxing, and Strength & Conditioning programs to support overall health and performance. High-Impact Growth Opportunities Across Both Businesses High-performing individuals have the potential to advance within both Stretch Zone and Integrated Martial Arts, with pathways into sales leadership, general management, and potential business ownership opportunities.Key ResponsibilitiesSales & Client Engagement: Drive membership sales by managing lead follow-ups and conversion strategies. Optimize sales processes to improve client retention and increase revenue. Track and report key performance metrics (KPIs) to monitor studio performance. Engage with clients in person, over the phone, and via follow-ups to enhance retention and satisfaction. Collaborate with marketing teams to ensure promotional content is executed effectively.Studio Operations & Leadership: Support and coach Sales Associates, ensuring they meet performance expectations. Hold team members accountable for executing daily operational tasks and achieving monthly goals. Ensure high-quality customer service by greeting all visitors, scheduling appointments, and addressing concerns professionally. Assist with daily studio operations, including cleanliness checks, inventory management, and compliance with company protocols.Team Development & Training: Set the standard for sales excellence and lead by example in performance and professionalism. Provide regular coaching and training to improve sales associate skills. Conduct one-on-one meetings to align individual and team goals with studio objectives.Qualifications & Skills: Sales-Driven & Goal-Oriented: Proven ability to connect with guests and convert them into members. Competitive & Accountable: Motivated to exceed sales targets and ensure team performance. Highly Organized: Strong time management and multitasking skills. Strategic Thinker: Capable of analyzing KPIs and adjusting sales strategies accordingly. Customer-Focused: Passion for helping clients improve their mobility and quality of life.About Stretch Zone:Using patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using principles of neuromuscular behavior. Our clients experience improved range of motion & flexibility, reduced stiffness & increased athletic performance, and faster recovery & enhanced mobility. Stretch Zone has helped 535,279+ clients, including pro-athletes in the NFL, NBA, MLB, and ATP, perform at their bestJoin Our TeamWe're looking for driven individuals who thrive in a fast-paced sales environment and are passionate about health and wellness. If you're ready to grow with us, apply today