Patient Service Representative
4 weeks ago
Patient Services RepresentativePosition Summary:The Patient Services Representative is responsible for greeting and responding to the needs of incoming clients and ongoing clients and families. The Patient Services Representative facilitates the flow of patient volume including patient check-in, check-out, scheduling appointments, and other administrative operations.Essential Functions:Coordinate communication with parents/guardians, clinical and administrative staffPerform the daily operations of the clinic and front desk duties including answering inbound calls, placement of outbound calls, monitoring of voicemail and emails, scheduling initial and continuing appointments, following up on leads and service lists for scheduling to ensure maximum occupancyFacilitate the check-in process including a warm greeting to the patient and their parents/guardians, collect necessary at the time of service fees including but not limited to copay, self pay, patient paymentsCollaborate with all departments to assist families with concerns including invoicing, authorizations, documentation and timely follow through to ensure resolutionCollect all time-of-service fees due at the scheduled appointment time; including but not limited to copay, self-pay, patient payments, issue receipts, and complete necessary weekly deposit form for cash and check trackingMaintain accurate and current clinician schedules for ongoing appointments as dictated by the clinician template and protocolsDistribute and post newsletters, brochures, and other printed materials to share information with clients and familiesEnsure completion and accuracy of the intake processes including the collection of demographic information and necessary documents, insurance benefit verification, retrieval of appropriate paperworkTake inventory and track necessary clinic supplies for orderingResponsible for front desk and waiting room tidinessQualificationsRequired Education, Experience and Credentials:High school diploma or equivalentOne year of front desk administration experience in a medical office/healthcare settingKnowledge, Skills and Abilities:Foundational understanding of healthcare operations and basic health insurance terminologyExcellent interpersonal and communication skillsAble to work effectively with all levels of the organization and in a diverse work groupProactive and independent with the ability to take initiativeExcellent time management skills with a proven ability to meet deadlinesComfortable with technology, with the ability to learn multiple systems and softwareProficient with Google Workplace or Microsoft OfficeMust maintain discretion and client confidentialityPersonal Attributes:Interpersonal skillsProcess OrientedAccuracyAccountabilityIntegrityProblem SolvingInitiativeWork Environment and Physical Demands:Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesTravel Requirements:Some travel within assigned region for training, meetings and supporting client coverage needsThis is a full-time position. Full-time employees are eligible for a comprehensive range of benefits, including Medical, Dental, Vision, and Life Insurance; a 401(k) retirement plan with company match; Paid Time Off; Sick Time; and a robust Employee Assistance Program.
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Customer Service Representative, Overnights
3 weeks ago
Glen Ellyn, United States Circle K Stores, Inc. Full timeStore 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Customer Service, Representative, Overnight, Retail
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Customer Service Representative, Overnights
11 hours ago
Glen Ellyn, United States Circle K Full timeStore 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137Shift AvailabilityFlexible Availability Job TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
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Customer Service Representative, Overnights
3 weeks ago
Glen Ellyn, United States Circle K Full timeCircle K - 631 Roosevelt Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
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Patient Service Representative
2 days ago
Glen Rock, NJ, United States Dental Care Alliance Full timeOverviewRidgewood Oral Surgery is looking for a Patient Service Representative in Glen Rock, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and...
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Patient Service Representative
2 weeks ago
Glen Rock, NJ, United States Dental Care Alliance Full timeOverview Ridgewood Oral Surgery is looking for a Patient Service Representative in Glen Rock, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and...
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Patient Service Representative
1 week ago
Glen Rock, NJ, United States Dental Care Alliance Full timeOverview Ridgewood Oral Surgery is looking for a Patient Service Representative in Glen Rock, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and...
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Customer Service Representative
1 week ago
Glen Ellyn, IL, United States Help At Home Full timeHelp at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000 in bonuses per year!* Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue...
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Customer Service Representative
2 weeks ago
Glen Ellyn, IL, United States Help At Home Full timeHelp at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000 in bonuses per year!* Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue...
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Customer Service Representative
4 days ago
Glen Ellyn, IL, United States Help At Home Full timeHelp at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000 in bonuses per year!* Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue...
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Customer Service Representative
1 hour ago
Glen Ellyn, IL, United States AMMEGA Full timethis is not an IT tech support role. We are a manufacturing company. The Customer Solution Specialist is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to...
