Rental Agent

2 weeks ago

Roseville, United States Lithia Full time

Lexus of RosevilleNow Hiring: Rental AgentPay: $17-18 per hourSchedule: Full Time, Tuesday through Saturday, with Sunday & Monday Off. However, ideal candidates will have open availability to work any day of the week.Service Dept. Business Hours: Monday through Sunday, 7 to 6If cars and people are your passion, automotive retail might be perfect for youAs a Rental Agent you will be responsible for assisting customers throughout the rental process. Interact and consult with customers to guide them through their vehicle rental.Responsibilities:Greet customers in person, via email and by phone promptly with the goal of providing an exceptional guest experience.Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.Prepare all rental contracts and return documents accurately and completely.Ensure cars are ready for the next client.Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.Explaining loaner vehicle policy to customers at time of agreementValidate customer credentials (driver's license, insurance, etc.)Inspecting and ensuring vehicles are clean inside and out.Perform proper vehicle walk-around and document any damage (Departure and arrival).Managing loaner vehicle fleet.Taking care of vehicles in the service area and ensuring all vehicles are clean and ready for delivery to customers.Delivers vehicles to sites and locations as required.Thoroughly clean (wash, vacuum and polish) and maintain all vehicles.Maintain internal and external appearance and cleanliness of the store, showroom and lot.Qualifications:Previous experience in the rental car industry, is a plusA team player focused on providing exemplary customer serviceExcellent organizational, time management & communication skillsWorking knowledge of computersAcceptable driving record and a valid driver's license in your state of residenceWe offer best in class industry benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.The expected pay range for this position is $17-18 (Hourly). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

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