Store Manager

Store LeaderThis job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.Duties and responsibilities:Ensure every customer receives outstanding service by providing a friendly environmentAdhere to the execution of established Royal Farms rules, policies, procedures, and systemsSupport and follow all safety and loss prevention initiativesAssemble an effective retail team through recruiting, training, and developmentProvide coaching and direction to the store team to achieve operational goalsDevelop a strong management team through succession planning using the internal promotion processImplement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishmentMonitor and analyze business processes and results to profitably achieve Royal Farms goalsAdhere to company policy for checking in external and internal vendorsEnsure the proper execution of all Royal Farms marketing programsConnect with the community in which we operate to establish positive relationshipsProvide leadership to their retail team members that ensures a pleasant customer service experienceEnsures adherence to applicable wage and hour laws for nonexempt Associates and minorsConduct meetings with retail team members and encourage on-going open communication, feedback and follow-upCommunicates clearly, concisely and accurately in order to ensure effective store operationsResolution oriented in all Employee Relations activitiesRecognize employees that adhere to the company's standardsEnsure the compliance of Royal Farms' policies, procedures, and systemsComplete other tasks as assignedThe typical workweek for this position is anticipated to be approximately 50 hours, reflecting the standard demands of the role. However, we believe in recognizing and rewarding effective leadership and operational excellence. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions. This flexibility allows our store leaders to operate efficiently, contributing to above-average performance levels as indicated by audits, sales reports, and other performance metrics.Qualifications:Have consistently demonstrated strong leadership skillsPossess strong written, verbal, and interpersonal communication skillsPossess strong supervisory and organizational skillsHave at least 2 years' fast food/retail management experienceHave earned a high school diploma or GED2-year college degree preferredUtilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skillsFood Safety Certification preferredBe at least 18 years oldMust be able to travel as requiredMust be available to work all shifts, weekends, and holidays based on business needsAs you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per dayBe able to lift and carry 50 lbsAnnual Pay scale- $58,000 - $78,000