Technical Product Manager

2 weeks ago

Grand Rapids, United States Harrison Gray Search Full time

Harrison Gray Search has partnered with a leading marketing consultant to help them find a Technical Product Manager.


Overview: The Technical Product Manager will be responsible for overseeing the daily operations of our office, ensuring efficient and smooth workflow. This is a critical role that requires strong technical skills, organizational skills, the ability to multitask, and excellent communication skills.


  • Acts as the key intermediary between the technical teams and business stakeholders, tasked with gathering requirements and prioritizing changes for system features and enhancements.
  • Facilitates regular coordination with agency vendors for specialized maintenance of infrastructure and systems.
  • Leads remote, hybrid, and on-site cross-functional teams in the delivery of advertising, web, hosting, data enrichment, and SEO services, directly contributing to the company's overall growth and client satisfaction.


Responsibilities:

  • Leadership: Provide strategic direction and leadership to all departments within the organization, working closely with an IT department.
  • Team Management: Recruit, hire, and manage staff across multiple departments, ensuring high performance and alignment with company goals.
  • Product/Feature Development: Improve technological capabilities, create documentation, and optimize processes to increase functionality.
  • Operations: Oversee day-to-day operations, with a focus on programmers, to ensure efficiency and effectiveness across all departments.
  • Financial Management: Monitor financial performance, prepare budgets, and implement strategies to improve profitability.
  • Client Relations: Build and maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction.
  • Problem-Solving: Identify challenges and opportunities for improvement, developing and implementing solutions to drive company growth.
  • Industry Knowledge: Stay abreast of industry trends and competitor activities to inform strategic decision-making.
  • Compliance: Ensure compliance with relevant laws, regulations, and industry standards.


Qualified Candidates Would Have Experience With Many Of The Following Technologies:

  • Website Design (Front-End & Back-End
  • Static
  • Wordpress
  • Website Issue Troubleshooting
  • Gsuite / Google Drive
  • Meraki Firewall
  • Servers
  • Modem
  • Google Analytics
  • Ahrefs
  • Mailshake
  • Aweber
  • Email and Web Hosting
  • AWS
  • Google Sheets, Excel
  • ScrapeBox
  • GoDaddy
  • Synology
  • SQL / Database Management
  • CRM (Goldmine)
  • Project Management (Monday)


Requirements:

  • Background in IT-related fields with an understanding of how to mentor/oversee technical, development-oriented staff.
  • Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
  • Proven experience in the advertising industry, with a minimum of 2 Years in a managerial role.
  • Excellent patience, communication, and interpersonal abilities, with a focus on client relations and team collaboration.
  • Demonstrated experience in hiring and managing staff across multiple disciplines.
  • Strategic thinker with the ability to identify problems and develop creative solutions.
  • Proficiency in financial management and budgeting.
  • Familiarity with digital marketing, SEO, and sales strategies.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities.

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