Business System Analyst

3 weeks ago

New York, United States The Mice Groups, Inc. Full time

BSA

Contract

New York (Hybrid)

Rate: $32/hr on W2

KEY SKILLS:

Knowledge of the data / analytics infrastructure industry a plus

Reasonable retail domain or e-commerce experience a plus

PURPOSE:

  • Identify opportunities for process improvements in planning and Allocation business operations utilizing technology that will positively impact cost, operating efficiency, quality, and productivity.
  • This role involves understanding business requirements, analyzing data, and collaborating with IT teams to design, implement, and enhance systems that support efficient inventory planning and allocation within the retail sector.
  • Prioritize support needs for business, support help desk and first level system/IT support in resolution of high priority issues pertaining to planning and allocation domain.
  • Integrate best practices into new solutions and work closely with business users, software vendors and developers to ensure business user requirements are achieved.

RESPONSIBILITIES:

  • Serve as a resource, with both business and industry knowledge, for defining the customer's business requirements and objectives.
  • Collaborate with business stakeholders, including merchandising and planning teams, to understand their needs and requirements for effective inventory planning and allocation.
  • Work closely with IT development teams to design and implement systems that support retail planning and allocation processes.
  • Ensure that systems align with business goals, scalability requirements, and industry best practices.
  • Integrate planning and allocation systems with other IT systems such as ERP, POS, and inventory management systems to create a seamless and interconnected IT infrastructure.
  • Communicate weekly status in meetings and written form, showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
  • Utilize data analysis tools to interpret and model retail data, including sales trends, inventory levels, and product performance.
  • Develop and implement algorithms and models to optimize inventory planning and allocation.
  • Customize and configure planning and allocation software to meet specific business needs.
  • Ensure that system parameters are appropriately set to support accurate demand forecasting and allocation strategies.
  • Develop and execute test plans to ensure the accuracy and reliability of planning and allocation systems.
  • Collaborate with QA teams to identify and resolve any issues during the testing phase.
  • Create and maintain comprehensive documentation of system configurations, customizations, and processes.
  • Update documentation as needed to reflect changes and enhancements.
  • Provide training to end-users on new systems and functionalities.
  • Offer ongoing support to users, addressing any system-related issues and ensuring a smooth operation.
  • Day-to-day management of change requests in relation to the project plans to ensure agreed deadlines are met.
  • Attend key meetings, both internal and external, and report findings from the meetings
  • Resolves requirements and design issues or offer recommendation or solutions.
  • Develop a deep understanding of the marketplace and competitive environment.
  • Participate in root cause analysis for product performance.
  • Follow Agile methodologies.

QUALIFICATIONS:

  • Bachelor s Degree (Management, Business Administration, Computer Science, or a related field) or equivalent experience
  • 2-3 years of analytical work in a functional or IT department in a retail environment preferred.
  • Strong understanding of retail planning and allocation processes.
  • Knowledge of retail-specific software and systems (e.g. Anaplan, Blue yonder Allocation tool). Anaplan model building knowledge is a plus.
  • Knowledge of sprint planning systems like JIIRA to follow agile methodology and the software development life cycle.
  • Relevant experience should include:
  • Research and analysis of data, market needs, and customer issues.
  • Writing business requirements and developing business rules.
  • International travel may likely be required.
  • Ability to work outside of standard U.S. business hours is required.
  • Strong analytic skills and ability to synthesize large datasets into meaningful insights, including identifying key trends in data and reconciling data across various sources.
  • Blend strong business acumen, technical problem solving and agile execution.
  • Champion the needs of the customer and business stakeholders throughout the execution of a project, ensuring that what is delivered meets the business s goals and objectives.
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Ability to work independently and jointly in unstructured environments.
  • Ability to manage multiple projects in various phases of ideation, execution, or delivery.
  • Self-starter Solid program development and business process knowledge
  • Understanding of how to interpret customer business needs.
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation skills
  • Strong verbal and written communication skills
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to work with and influence peers and senior management.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Self-motivated with critical attention to detail, deadlines, and reporting
  • Good understanding of IT practices and methodologies
  • Knowledge of the data / analytics infrastructure industry a plus

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