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Audio Visual Technician

2 months ago

Boston, United States Intellectt Inc Full time

Title: AV Support Technician

Location: Boston, MA

Job Description:

The AV Support Technician provides vital support for audio-visual (AV) and video teleconferencing (VTC) equipment in conference rooms, ensuring smooth operation for presentations and meetings.


Key Responsibilities:

  • AV Support: Set up and manage AV equipment for conferences, including preparation, post-conference checks, and presentation of materials using installed or provided equipment.
  • Equipment Maintenance: Operate and maintain various VTC equipment such as cameras, microphones, and audio/video devices.
  • Troubleshooting: Conduct routine tests and fault isolation on AV/VTC systems.
  • Scheduling: Reserve and set up AV equipment as needed, coordinating with the remote parties to update the reservations database.


Education and Experience:

  • Experience: 1-2 years of experience in technology customer support with a focus on AV and technical infrastructure.
  • Technical Skills: Practical experience with AV-integrated technologies, networking, Windows, Apple iOS, Crestron systems, collaboration tools, and AR/VR systems.
  • Education: Associate’s degree or relevant certification in Computer Science, Management Information Systems, Business Administration, or a related field.
  • Additional Skills: Basic experience with audio/visual and technical innovation, operational procedures, and supporting executive-level stakeholders.
  • Industry Knowledge: Familiarity with Energy, Resources, and Industrial sectors (e.g., Oil, Gas, Chemicals, Power, Utilities, Renewables, Manufacturing, Construction).
  • Illustrative Duties:
  • Assist in defining and analyzing business and user requirements for AV/VTC systems.
  • Collaborate with the Engagement Manager on project onboarding and support.
  • Participate in testing and quality assurance activities.