ServiceNow Developer with Retail Domain or Retail Operation

4 weeks ago

Minneapolis, United States Smart IT Frame LLC Full time

Role: ServiceNow Developer with Retail Domain or Retail Operation

Location: Minneapolis, MN (Day 1 Onsite)

Duration: 12+ months


Job Description:

Design, develop, and customize ServiceNow solutions with a focus on Customer Service Management (CSM) and Retail Operation Module.

Collaborate with business stakeholders to gather and analyze requirements, and translate them into technical specifications.

Implement best practices for ServiceNow development, including configuration, scripting, and integrations with other systems.

Configure and maintain ServiceNow modules related to customer service and retail operations, ensuring alignment with business processes and objectives.

Develop and maintain documentation for configurations, customizations, and integrations.

Conduct testing and debugging to ensure the quality and reliability of ServiceNow solutions.

Provide technical support and troubleshooting assistance for ServiceNow applications and related systems.

Stay informed about the latest ServiceNow features, updates, and industry trends, and make recommendations for continuous improvement.

Collaborate with internal teams and external partners/vendors to deliver integrated solutions that meet business requirements and standards.

Participate in the evaluation and selection of third-party ServiceNow applications and tools as needed.

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