Client Partner

3 weeks ago

Burlingame, United States Tailored Management Full time

Client partner IV

Burlingame, CA

12 Months


Summary:

We are seeking a seasoned partner manager to join the Content organization. As a Creator Relations Manager, you build and manage strategic partnerships across top tier, third-party creators building for Horizon Worlds. You will support creators 1:1 driving growth, creating scaled ROI-positive strategies, and driving satisfaction in innovative ways. You will serve as a consultative product expert and lead as the core expert for build and publishing planning, strategy and measurement. You will collaborate across internal cross-functional partners to support the org’s strategic priorities, drive data decisioning, and provide actionable recommendations.


Job Responsibilities:

Serve as strategic metaverse partner to top tier, third-party creators fostering platform affinity

Serve as platform advisor guiding creators to build higher quality content and drive creator success

Drive and measure creator engagement and performance metrics identifying optimization opportunities for improving portfolio KPIs

Use data and insights to guide strategy and implementation of creator relations approach to sourcing and supporting top tier creators

Outline and oversee measurement strategy, tracking and results delivery of portfolio

Oversee internal account operations (e.g. troubleshooting issues, account set up, etc) on behalf of creators

Be customer, product and vendor champion with new product and program launches

Make data-informed decisions to drive team performance, resource allocation and manage competing priorities

Partner with cross-functional teams to build and deliver the best in class solutions for third-party creators

Identify opportunities to improve creator products and the creator experience and influence action

Work effectively in a collaborative environment


Skills:


Experience translating insights and data into highly impactful results

Experience leading cross-functional efforts across competing priorities and constrained resources

Proven communication, influencing and problem-solving skills

Resourceful, action-orientated with experience to get things done independently and overcome obstacles by developing creative solutions to problems


Education/Experience:

Bachelor’s degree in marketing or related field preferred.

5 or more years of related experience working with digital creators, game developers, partner management or digital marketing

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