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Chief Impact Officer

2 months ago

Atlanta, United States Ultimate Staffing Full time

Our team is looking to bring on a Chief Impact Officer

KEY RESPONSIBILITIES:

  • Work as the chief strategist responsible for setting strategy and goals for all programmatic and operational activity
  • Manage efforts of staff, board, and stakeholders to meet annual programmatic goals.
  • Work collaboratively with Program leadership to develop and coach Program leaders
  • Guide Program leadership in developing their staff in delivering exceptional customer service to volunteers, youth, and families.
  • In partnership with the CEO, the CIO will work with schools, groups, agencies, public officials, and other nonprofits in the community in order to provide effective solutions for youth and families, contribute leadership ability within the community, and promote BBBSBA and its services.

PRIMARY FUNCTIONS:

  • Developing program strategic vision and priorities
  • Developing/tracking annual program KPIs and scorecards; data analysis to identify gaps and opportunities for growth and process improvement, and building accountability metrics
  • Managing contract compliance
  • Hiring/retaining program staff
  • Coordinating efforts of all agency stakeholders related to mentor/mentee enrollment and match support
  • Managing external programmatic partnerships; thought partner with the development team in support of increasing and maintaining funding.

REQUIRED SKILLS/ABILITIES:

  • BA required
  • Minimum of 10 years of professional experience overall, with a minimum of eight years of senior-leadership experience supervising seasoned staff operating multiple human services programs across a broad geography.
  • Management and supervisory experience in a non-profit environment, ideally in a youth-serving / human service environment preferred.
  • The successful candidate will display a record of leadership and accomplishment with a proven track record with customer service deliverables.
  • Skills: Exemplary interpersonal skills with a strong customer/client focus are essential, along with the ability to engage effectively with families, sophisticated volunteers, and donors.
  • Attentive and active listening skills, organization, flexible thinking, and ability to function well in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM/Case Management packages required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.