Inside Sales Director

Inside Sales Director, North AmericaWolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day. CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale. The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals. This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team's success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.The Inside Sales Director role offers growth potential opportunities, professional development, an engaging small team environment, a remote schedule, and amazing benefits.Leadership & Team DevelopmentLead and develop a team of 6 Inside Sales Representatives and 1 support role. Coach ISRs on outbound prospecting strategies, objection handling, email and call scripting, and multi-touch, multi-persona engagement. Foster a culture of accountability, performance, and continuous improvement. Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results.Pipeline & Demand GenerationOwn enterprise demand generation for North America. Drive pipeline creation through inbound MQL conversion (from marketing, events, website traffic), and outbound prospecting into target enterprise accounts. Ensure opportunities are validated as real and active, properly qualified, and positioned to progress through the sales cycle. Partner closely with Enterprise Account Executives, Marketing, and Sales Operations.Performance Metrics & AccountabilityLead the team against clear, measurable KPIs, including pipeline generated (target experience: $25M+ annually), opportunity volume and validation, and conversion rates from lead ? opportunity ? close. Use data to guide coaching, forecasting, and performance management.Tools, Process & EnablementDrive disciplined use of Salesforce (SFDC), Groove, Clari, ZoomInfo, and LinkedIn Sales Navigator. Partner with the Global Inside Sales Center of Excellence (CoE) to align on best practices, implement enablement programs, and standardize processes and reporting.You're a Great Fit if You Have:Experience: 57+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS. 23+ years managing ISR/BDR teams, ideally supporting Enterprise sales. Proven success generating $25M+ in pipeline annually. Background in enterprise software, financial, CPM, EPM, or performance management solutions preferred, large enterprise SaaS organizations.Skills & Competencies: Deep understanding of enterprise prospecting, inbound lead conversion, and ABM strategies. Strong coaching mindset with hands-on leadership style. Highly data-driven with comfort using dashboards and metrics. Excellent communication skills with the ability to influence cross-functionally.Education: Bachelor's degree in business, Marketing, Finance, or related field required. MBA or advanced degree preferred.We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BethedifferenceWolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.htmlDiversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance.