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Call Center Representative

2 months ago

Palo Alto, United States Option 1 Staffing Services, Inc. Full time

Call Center Representative

Palo Alto, CA – On-site

$23 - $25/hour


Our TOP client is seeking MULTIPLE reliable and professional Call Center Representatives. In this role, you will act as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students. To be successful in this role, candidates should be calm, have excellent customer service skills, and the ability to multitask.


Multiple openings are available


Responsibilities:

  • Provides excellent customer service in all written and verbal communication
  • Provide directory listings and information
  • Connect callers to the appropriate department, faculty or staff member, physician, patient or student
  • Establish conference calls
  • Quote long-distance calling rates
  • Provide general assistance in using telephone and paging systems



Qualifications:

  • Minimum 3 years of call center experience
  • HS Diploma
  • Ability to professionally handle high volumes of calls
  • Polished telephone etiquette and manner
  • Ability to communicate clearly and effectively


For immediate consideration, please apply


Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.


We Offer:

  • Excellent opportunity to work for an outstanding, large, and growing company
  • Renown Healthcare Organization - Huge career growth potential
  • Awesome Benefits
  • Excellent salary
  • Medical Insurance
  • 401K


“Best of Staffing Award”

Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.