Senior Product Manager

Senior Product Manager (APAC)Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction.We are looking for a Senior Product Manager to join our growing team and help lead the development of impactful products across key areas of our platform. In this role, you'll take ownership of complex problem spaces, work closely with cross-functional partners, and drive initiatives that are critical to Canary's continued growth and customer success. You'll have the opportunity to work on a variety of high-leverage product areas, such as: guest communication, digital check-in, payments, upsells, and more.As part of a globally distributed team, you'll collaborate regularly with colleagues and customers across time zonesso flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential.If you are a strong product thinker with at least 5 years of product management experience, and you're excited to help shape the future of hospitality tech, we'd love to connect.ResponsibilitiesDefine and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platformPartner with Engineering and Design to bring intuitive, scalable, and reliable features to lifeCollaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoptionConduct in-depth customer research and product analysis to inform prioritization and uncover new opportunitiesTranslate complex customer and business needs into clear product requirements and user storiesSet clear goals and success metrics, and use data to drive continuous improvement and iterationHelp mentor other product managers and contribute to the broader product culture and processesQualifications5+ years of product management experience in B2B SaaS or a technology-driven environmentProven ability to define and ship successful products that deliver measurable business outcomesStrong product intuition and customer empathyyou understand how to solve real problems with elegant, user-focused solutionsExperience working closely with Engineering and Design to drive execution in an agile environmentSkilled at making data-informed decisions while remaining grounded in customer feedbackComfortable operating in a high-growth, fast-paced environment with shifting prioritiesExcellent communication and collaboration skills across technical and non-technical audiencesExperience working across time zones and within globally distributed teamsBonus: Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plusWe also work hard to ensure Canary is a fun and exciting place to work Here are some of the additional benefits:Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new cityPersonal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.