Fitness General Manager
3 weeks ago
Position Overview:
We are seeking a skilled and ambitious General Manager to lead our new studio in West Hollywood. Our client is a cutting-edge fitness franchise with advanced group training methodology, scientifically proven strength training techniques, and globally superior technology.
The successful candidate will be responsible for meeting and exceeding the studio's revenue goals by executing strategic community outreach, in-studio lead generation, and generating member referrals. They must possess leadership qualities, strong communication skills, and the ability to build lasting relationships with members.
Key Responsibilities:
- Meet and exceed revenue targets through sales and marketing initiatives
- Lead grassroots marketing efforts, external prospecting, and community networking
- Implement effective sales processes to schedule prospects into Intro classes
- Manage staff schedules and hold team members accountable for daily KPIs
- Directly communicate and coordinate with vendors
- Audit sales processes to ensure proper execution
- Develop training curriculum to improve team member skillsets
- Ensure accurate inventory counts and supervise retail/product management
- Supervise, train, and develop Sales Associate and coaching teams
- Display proficiency in ClubReady and independently make decisions related to customer service situations
- Collect outstanding membership dues and resolve billing errors
- Enforce company policies, procedures, and brand standards
- Strategically manage marketing campaigns to deliver lead goals for the studio
Requirements:
- 5+ years of experience in fitness membership sales or similar recurring membership services
- Demonstrated success in sales in pre-sale environments
- Confidence in generating personal sales and training team members on sales processes
- Ability to manage multiple revenue streams, including memberships, package sales, and retail
- Passion for fitness and knowledge of strength training modality
- Excellent written and oral communication and interpersonal skills
- Ability to excel and adapt in dynamic environments
- Strong attention to detail and accuracy
- Proficiency with computers, CRMs, POS, and other studio management software
Benefits:
Total compensation: $70,000-$80,000/year, including benefits, commissions, and performance-based incentives.
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