Customer Service

Job Description Job Description Summary Responsible for preparing the donor donor area and equipment for the pheresis process. Job Description

Main Responsibilities

the autopheresis machine for the pheresis process.
the donor and the pheresis process responds to specific alarms or signals that may occur during the process.
the donor when the process is complete.
alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process such as machine alerts and alarms volume variances and donor adverse events.
PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
7. Alerts Group Leader or Supervisor of donor flow issues.
the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
the policies and procedures associated with hyper immune programs at the center if applicable.
clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
confidentiality of all personnel donor and center information.

be crosstrained in other areas to meet the needs of the business.
skills may be required at the discretion of the organization to meet the needs of the business.
jobrelated duties as assigned.

Education

High school diploma or equivalent required

Experience
Minimum of three 3 months work experience preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)
Ability to understand remember and apply oral and/or written instructions

Ability to understand and follow basic instructions and guidelines

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100 of time

Reach bend kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds

Fast paced environment with frequent interruptions

Frequently exposed to hazardous chemicals extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity disability veteran status national origin or other legally protected classifications.

Please note we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL please apply. Someone will follow up depending on the current needs but please be aware correspondence may not be immediate.Our Benefits

CSL offers the following benefits for this fulltime position: Options for health care benefits including choices of plans for medical dental and vision prescription drug coverage; Companyprovided basic life insurance and Short and LongTerm Disability; the option to participate in CSLs 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations illness and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit CSLPlasma

CSL Plasma is one of the worlds largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35 countries CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma

Required Experience:

IC

Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full-Time
Experience: years
Vacancy: 1

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