Customer Service Account Specialist

3 weeks ago

Montezuma, United States MJ Resurrection Inc Full time
FW Logistics is an experienced logistic service provider that is big enough to handle supply chain logistics needs while still being small enough to give specialized service. We are seeking a dynamic individual to join our team as a Customer Service Account Specialist.

Essential Duties/Responsibilities:
  • Represent FW Logistics in a courteous and professional manner at all times.
  • Proactive communications with customers regarding the services delivered by the Company.
  • Communicate professionally, effectively, and promptly with customers to provide information and support regarding the day-to-day operations and customer inquiries and/or concerns.
  • Maintain the data integrity of account information stored in the Company Warehouse Management Systems (WMS).
  • Ensure accurate order entry and release of same information to staff as needed.
  • Maintain records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Prompt follow up to ensure that appropriate changes are made to resolve customer issues.
  • Contact customers to respond to inquiries or to notify them of their order status or any adjustments.
  • Verify the accuracy and completeness of information that appears questionable.
  • Other duties as assigned

Requirements

  • Accountable - demonstrating individual accountability which results in collective success. This means never adopting a "That's not my job" attitude. Willing to do what needs to be done.
  • Adaptable - able to demonstrate flexibility and agility to ensure customer and client needs are met.
  • Results Driven - passion to create positive results that maximize sustainable profitability for our future success.
  • Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality.
  • Intermediate Microsoft Outlook, Word, and Excel skills.
  • Ability to write reports, business correspondence and read/interpret documents.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to communicate verbally and written effectively

Education and Experience:

Minimum: High School diploma or equivalent and 2 years in a customer service account management role

Physical Requirements:
  • Use a computer, telephone, and other office equipment.
  • Sit for extended periods of time, up to 8 hours a day if required.
  • May require walking primarily on a level surface for periodic periods throughout the day.
  • May include lifting up to 25 pounds on occasion.

Primary environment: Shared office area with ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The performance of this position requires exposure to warehouse areas where, at certain times, temperatures fluctuate based on external weather conditions.

Salary Description

$18.00Learn More

  • Customer Service Account Specialist

    2 weeks ago

    Montezuma, United States MJ Resurrection Inc Full time

    FW Logistics is an experienced logistic service provider that is big enough to handle supply chain logistics needs while still being small enough to give specialized service. We are seeking a dynamic individual to join our team as a Customer Service Account Specialist.Essential Duties/Responsibilities:Represent FW Logistics in a courteous and professional...

  • Customer Experience Specialist

    2 weeks ago

    Montezuma Creek, Utah, United States Family Dollar Full time

    Job Summary: We are seeking a Customer Experience Specialist to join our team at Family Dollar. In this role, you will be responsible for creating a positive shopping experience for our customers by providing excellent service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.Key...

  • Seasonal Support Driver

    4 weeks ago

    MONTEZUMA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Customer Service Associate

    1 day ago

    Montezuma Creek, Utah, United States Family Dollar Full time

    Family Dollar is seeking a skilled Customer Service Associate to provide exceptional service to customers. As a key member of our retail team, you will be responsible for greeting customers and assisting them with selecting merchandise.We offer a competitive estimated salary of $12.50 per hour based on industry standards for customer-facing roles in the...

  • Retail Operations Manager

    4 weeks ago

    Montezuma, United States TranMazon, LLC. Full time

    About UsTranMazon, LLC. is a forward-thinking company that has made history by being selected as an Amazon Partner in 2018. We are now evolving into a multi-service provider company, offering various services to our clients.Job SummaryWe are seeking a skilled Retail Operations Manager to join our team. As a key member of our leadership team, you will be...

  • Customer Service Ambassador

    2 weeks ago

    Montezuma Creek, Utah, United States Family Dollar Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced retail environment?About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Family Dollar. As a key member of our sales floor team, you will be responsible for providing an outstanding shopping experience for our...

  • Customer Experience Associate

    1 day ago

    Montezuma Creek, Utah, United States Family Dollar Full time

    At Family Dollar, our goal is to provide exceptional service to customers. As a Cashier and Customer Support Specialist, you will be responsible for greeting customers and assisting them with the selection of merchandise. Your key responsibilities will include completing cash register transactions accurately and efficiently, answering customer questions...

  • Clinical Tech Support Specialist

    4 weeks ago

    Montezuma, United States Fast Pace Health Full time

    About Us">At Fast Pace Health, we strive to provide exceptional patient care and experiences. As a Clinical Tech Support Specialist, you will play a vital role in our mission by providing clinical and administrative support to our team.">Salary: $45,000 - $55,000 per year (based on location and experience)">Job Description:">We are seeking a highly skilled...

  • Customer Experience Representative

    4 weeks ago

    Montezuma, United States TranMazon, LLC. Full time

    Job OverviewAt TranMazon, LLC., we are seeking highly motivated and customer-focused individuals to join our team as Store Associates. As a Store Associate, you will play a vital role in providing world-class customer service, maintaining a well-organized retail environment, and supporting our team in achieving sales goals.Key Responsibilities:Customer...

  • Customer Service Representative

    6 days ago

    Montezuma Mesa, United States Hapa Yoga Full time

    Job Description**Company Overview**Hapa Yoga LLC offers a unique and dynamic work environment that promotes physical, mental, and spiritual well-being. We're seeking a friendly and detail-oriented front desk associate to provide exceptional service to our clients.We offer a competitive salary of $17.00 - $20.00 per hour, depending on experience, and...

  • Food Service Worker

    1 month ago

    Montezuma, United States Sodexo S A Full time

    Job Description Location Name: UNITED WORLD COLLEGE OF THE AMERICAN WEST - 20011001 Location ID: 20011001 Food Service Worker Location: UNITED WORLD COLLEGE OF THE AMERICAN WEST - 20011001 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Full-Time...

  • Endodontic Specialist

    2 weeks ago

    Montezuma, Georgia, United States Pippin Dental & Braces - a Benevis company Full time

    Endodontist at Pippin Dental & BracesWe are seeking an experienced Endodontist to join our team at Pippin Dental & Braces. As a specialist, you will be responsible for delivering high-quality dental care services focusing on complex root canal treatments.About the Opportunity:The ideal candidate will possess excellent clinical skills and a strong ability to...

  • Cashier and Customer Support Specialist

    1 day ago

    Montezuma Creek, Utah, United States Family Dollar Full time

    Fulfill your potential as a Customer Experience Associate at Family Dollar, where you will have the opportunity to make a positive impact on our customers' lives every day. In this role, you will be responsible for providing exceptional service to customers, including greeting them warmly and assisting them with the selection of merchandise. You will also be...

  • Complex Endodontic Specialist

    4 weeks ago

    Montezuma, Georgia, United States Pippin Dental & Braces - a Benevis company Full time

    About the RoleWe are seeking a skilled Complex Endodontic Specialist to join our team at Pippin Dental & Braces, a Benevis company. As an endodontist, you will play a crucial role in delivering exceptional dental care, focusing on complex root canal treatments.ResponsibilitiesDiagnose and treat dental issues related to tooth pulp and roots using advanced...

  • Dining Services Team Member

    4 weeks ago

    Montezuma, United States Sodexo S A Full time

    Salary: $15.00 - $16.00 per hourJob Description:We are seeking a Dining Services Team Member to join our team at Sodexo in the United States. In this role, you will be responsible for preparing and serving a variety of vibrant menus to our clients. Your welcoming customer service skills will make an impact in the lives of our...

  • Food Service Team Member

    4 weeks ago

    Montezuma, United States Sodexo S A Full time

    Sodexo Food Service Worker Job OpportunityWe are seeking a reliable and team-oriented individual to join our food service team as a Food Service Worker at the UNITED WORLD COLLEGE OF THE AMERICAN WEST. As a key member of our team, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable dining experience.Job...

  • Logistics Helper

    4 weeks ago

    Montezuma, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Delivery Assistant

    4 weeks ago

    Montezuma, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Logistics Helper

    1 month ago

    MONTEZUMA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Food Service Worker

    2 weeks ago

    Montezuma, United States Sodexo S A Full time

    At Sodexo, our purpose is to create a better everyday life for everyone. As a Food Service Worker, you will be part of this mission.">About the Job:">Prepare and serve a variety of vibrant menus in a fast-paced food service environment.Ensure all working areas are kept clean and tidy, maintaining high standards of hygiene and safety.Provide excellent...