Licensed Insurance- Sales Agent, P&C

2 weeks ago


Little Rock, United States Remote Staffing Full time

Licensed Insurance- Sales Agent, P&C (Remote)The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments.Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where all members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What You Will Do In This RoleAs a Licensed Property & Casualty Insurance Sales Agent working from home, you will:Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.Educate customers on policy options and documentation, clearly explaining the required steps or updates.Identify opportunities for cross-selling and upselling additional products that align with the customer's needs.Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.Your QualificationsYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include:1+ years of customer service and 6 months sales experienceActive resident license to sell P&C insuranceVerifiable high school diploma or GEDStrong computer navigation skills and PC knowledgeProficiency in fast-paced multi-tasking with strong problem-solving skillsHigh speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)Must reside in the United States or have a valid U.S. address for residenceWhat's In It For YouOne of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage).Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)Lucrative employee referral bonus opportunitiesDailyPay enrollment option to access pay "early," when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyWork-from-home convenience with company-supplied technologiesPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreA range of other perks and benefitsReimagine the best version of you If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.Where Job May be Performed: Currently, this position may be performed only in the states listed here.Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.


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