Automotive Technical Editor III

4 weeks ago

Elk Grove, United States ALLDATA Full time

ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.


Position Summary:

ALLDATA Technical Editors work with others who share a passion for automotive technology, diagnosis and repair. Editors leverage their automotive knowledge and computer savvy to create and enhance ALLDATA’s content offering. Editors in this role: analyze, edit, inspect, track and publish automotive repair and collision content using a proprietary software suite. If you want to use your automotive knowledge in an office environment to help shops across the globe, look no further.


Position Responsibilities - Other duties may be assigned:

  • Analyze OEM and aftermarket content.
  • Learn and effectively use proprietary software programs to process and enrich content.
  • Adhere to editorial processes and specifications.
  • Perform functional and content quality checks, provide feedback for quality assurance improvements in data accuracy and processing efficiency.
  • Create, review and update process documentation.
  • Research and answer technical questions related to automotive systems and ALLDATA products.
  • Participate in meetings, committees and groups.
  • Assist internal and external customers to accomplish company objectives.
  • Participate in software testing and other special projects or assignments.
  • Positive attitude and lead by example.
  • Provide detailed time and activity reports.
  • This position has no direct reports.


Position Requirements:

  • Knowledge and understanding of automotive technology.
  • 3+ years of automotive experience as a technician, parts sales, service advisor or similar.
  • Proficient in Windows operating systems, MS Excel and MS Word.
  • Thrive in a team environment.
  • Possess good communication, collaboration, problem solving and organizational skills.
  • Quick learner that adapts to change quickly and easily.
  • Self-motivated and quality results oriented.
  • Ability to become a manufacturer subject matter expert with a clear understanding of OEM data structures, content types, and content capabilities to be a decision maker related to content processing for an assigned manufacturer.

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