Guidewire ClaimCenter- Business Analyst

4 weeks ago

New York, United States Stellar Consulting Solutions, LLC Full time

Job title: Guidewire ClaimCenter- Business Analyst

Contract- Hybrid (3 days a week)

Multiple Locations- Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS


Role & Responsibilities-


  • Requirement definitions for claims solutions.
  • Collaborate closely with business stakeholders to understand their business requirements, informational needs, and data sources.
  • Translate business needs into clearly defined, detailed business / functional requirements inclusive of business use cases, process flows, data flows, traceability matrices, as well as screen mock-ups.
  • Provide subject matter expertise to the IT team throughout the claims processing project.
  • Review development and test deliverables, as needed.
  • Plan, facilitate, and conduct requirement elicitation sessions, meetings, and presentations.
  • Collaborate with development and testing teams to provide subject matter expertise.
  • Help troubleshoot and resolve issues when “out-of-the-box” functionality is produced.
  • Lead review sessions for key business users, that have focus on gaining consensus and final business approval. These sessions will have the topic of business / functional requirements.
  • Participate in the development of User Acceptance Test planning documentation; including test plans and scripts, based on business and functional requirements.
  • Facilitate UAT execution phase and work with business stakeholders and project managers to obtain User Acceptance Test signoff.
  • Coordinate project plans and estimate efforts, as needed.


Technical Qualification-


  • 7+ years of proven experience in business analysis, with 3+ years in Commercial Auto, Property or Workers Comp Claims.
  • Proven experience within Insurance business, functional / reporting requirements, and conducting User Acceptance Testing for business-critical solutions in complex environments.
  • Experience with Guidewire ClaimCenter systems is required.
  • Detailed claims processing knowledge and experience.
  • Experience with Guidewire Policy Center is preferred.
  • Proven hands-on experience in writing and executing MS SQL query is required.
  • Experienced with formal SDLCs and business analysis methodologies, working knowledge of business analysis documentation standards.
  • Agile methodology experience is a plus, but not required.
  • Strong experience with claims management solutions.
  • Experienced with iterative and agile methodologies, working knowledge of both SDLC & PMLC processes.
  • Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required.
  • Knowledge and experience in reviewing, reengineering, or developing IT solutions for business process / improvements automation.


General Qualification-


  • Extensive experience in using standard project tools including Microsoft Team Foundation Server (via Visual Studio), Excel, Word, PowerPoint, and SharePoint.
  • Must be proficient with process modeling tools (e.g., Visio).
  • Excellent oral and written communication skills, plus holding the ability to clearly articulate details to all project members and stakeholders.
  • Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and the software functionality.
  • Must be a team player who works well with technical and non-technical resources.
  • Candidate has a strong initiative and can self-manage responsibilities.
  • Comfortable with ambiguity and able to work through challenges to get the right things done.
  • Ability to handle multiple projects at the same time.
  • Possess personal time-management skills and can meet individual and team deadlines.

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