![Planet Pharma](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
The Opportunity:
Provide customer service support and act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field representatives. Able to maintain excellent workload management - balancing multiple tasks efficiently while maintaining a high level of quality in a fast-paced environment. Communicates proactively and effectively with teammates, stakeholders, leadership and other colleagues. Embraces change with a positive attitude. Identifies problem areas and recommends corrective solutions. Maintain documentation according to established guidelines as may be required by specific job responsibilities.
Knows and applies the fundamental concepts, practices and procedures of the particular field of specialization. Significant on-the-job training or formalized education in specific area. Requires some evaluation, originality or ingenuity. Work is varied and may be somewhat difficult in nature but usually involves limited responsibility. Contributes independently or with a team towards a program or department goal or service. Interfaces with internal customers and departments.
Able to work evenings and occasional weekends based on team needs.
Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
Who You Are:
- Associate's degree with at least 2 years previous customer service experience or greater than 3 years previous customer service experience
- Proven ability to make quick and effective independent decisions
- Strong organization and planning skills
- Ability to handle multiple functions at one time
- Efficient and effective oral and written communication skills Intermediate computer skills including the ability to do some advanced functions within various software packages
- Ability to develop expert product knowledge for areas of responsibility
Preferred:
Associates Degree in related field with at least 2 years previous RSN customer support experience
Previous experience with SAP, Salesforce, and ServiceNow CRM platforms
Experience with Google Suite, specifically Google Sheets, Google Docs, Google Slides, and Google Forms
Previous experience in a fast paced call center environment
Pay Rate: $23-26/hr
-
Customer Service Representative
4 days ago
Fishers, United States Planet Pharma Full timeThe Opportunity:Provide customer service support and act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field...
-
Customer Service Representative
3 days ago
Fishers, United States Planet Pharma Full timeThe Opportunity: Provide customer service support and act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field...
-
Customer Service Representative
1 day ago
Fishers, United States Caliber Collision Centers Full timeService Center Fishers - Technology Ln JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...
-
Customer Service Representative
1 month ago
Fishers, United States Indiana Farm Bureau Full timeCustomer Service Representative Fishers , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the best...
-
Customer Service Representative
4 weeks ago
Fishers, United States Indiana Farm Bureau Full timeCustomer Service Representative Fishers , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the best...
-
GEICO Customer Service Representative
4 weeks ago
Fishers, United States Government Employees Insurance Company Full timeCustomer Service Representative - Indianapolis, INSalary: $20.00 per hour / $40,300.00 annuallyWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Indianapolis, IN office....
-
Customer Experience Representative
3 weeks ago
Fishers, United States Government Employees Insurance Company Full timeCustomer Service Representative – Indianapolis, INSalary: $20.00 per hour / $40,300.00 annuallyWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Indianapolis, IN...
-
Customer Service Representative
1 month ago
Fishers, United States Beau Bradle - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Beau Bradle State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...
-
Guest Service Representative
2 weeks ago
Fishers, Indiana, United States Schulte Companies Full timeSchulte Companies North by Northeast Boulevard [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby...
-
Customer Service Representative
6 days ago
Fishers, United States Beau Bradle - State Farm Agent Full timeROLE DESCRIPTION: As a Customer Service Representative with Beau Bradle State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...
-
Automotive Customer Service Advisor
3 weeks ago
Fishers, United States CareerBuilder Full timeJob Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in the store....
-
Member Services Representative
1 month ago
Fishers, United States Planet Fitness Full timeJob DescriptionJob DescriptionJob SummaryThe Member Services Representative (Mon-Fri 9am-3pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing...
-
Member Services Representative
4 weeks ago
Fishers, United States Planet Fitness Full timeJob DescriptionJob DescriptionJob SummaryThe Member Services Representative (Mon-Thurs 3-10) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing...
-
Customer Service Rep(02529)
4 weeks ago
Fishers, United States Domino's Pizza LLC Full timeJust got out of school, let us keep you cool! As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create Customer Service, Service, Restaurant, Retail, Customer, Skills
-
Customer Service Rep02529 Allisonville Rd
4 weeks ago
Fishers, United States Domino's Franchise Full timeJob Description Just got out of school, let us keep you cool! As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a...
-
Customer Success Representative
2 months ago
Fishers, United States Genesis Electrical Services Full timeJob DescriptionJob DescriptionSalary: $16-18/hr.About UsGenesis Electrical Service was founded in 1999. The founder and CEO set out to create a place where people love coming into work every day. Our goal is to be people who are:Humble: We think about others more than ourselves.Hungry: We passionately pursue the goal with energy and focus.Smart: We...
-
Customer Success Representative
4 weeks ago
Fishers, United States Genesis Electrical Services Full timeJob DescriptionJob DescriptionSalary: $16-18/hr.About UsGenesis Electrical Service was founded in 1999. The founder and CEO set out to create a place where people love coming into work every day. Our goal is to be people who are:Humble: We think about others more than ourselves.Hungry: We passionately pursue the goal with energy and focus.Smart: We...
-
Overnight Client Service Representative
4 weeks ago
Fishers, United States VCA Animal Hospitals, Inc. Full timeVCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight positio Client Service, Representative, Overnight, Service, Animal Care, Retail
-
Overnight Client Service Representative
2 months ago
Fishers, United States VCA Animal Hospitals, Inc. Full timeVCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight positio Client Service, Representative, Overnight, Service, Animal Care, Retail
-
Overnight Client Service Representative
1 month ago
Fishers, United States VCA Animal Hospitals Full timeVCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight position to work with our busy and talented ER department. A shift differential is available for overnight...