Customer Service Representative

1 week ago


Indianapolis, United States Strongbridge LLC Full time

*This is not a 100% remote role.*




Strongbridge LLC, is seeking full time Customer Service Representatives/Mortgage Professionals to work in person, in our call center. Our representatives play an important role in the mortgage industry and engage with lenders, banking/mortgage institutions and consumers to answer questions and provide important information about HUD FHA and reverse mortgages. Potential candidates MUST be able to pass a standard background AND CREDIT check WITH drug screen. This is a full-time opportunity with a shift of 10am - 6:30pm.




This position is covered under the Service Contract Act (SCA) and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. This position is eligible for paid vacation, sick leave, and holidays.




Basic Qualifications:





  • Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA)
  • Two - four years of college or equivalent work experience
  • Strong interpersonal and customer service skills
  • Basic PC skills (including MS Office) and the ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools
  • Effective written and verbal communication
  • Ability to analyze and solve problems
  • Ability to manage time effectively
  • Ability to type 35 words per minute
  • The ability to work an 8-hour shift, Monday through Friday between 8am to 8pm Eastern Time, based on business needs



Desired Qualifications:



  • Mortgage origination experience





Headquartered in Sterling, Va., Strongbridge is a Federal Government service provider. Strongbridge has extensive experience and knowledge in systems engineering, IT services, strategic communications and program support. Strongbridge is financially secure and a trusted partner that treats our customers, partners and employees with integrity and respect.




What Sets Strongbridge Apart


Strongbridge is a robust and agile small business led by seasoned government contracting executives with the quality processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. Strongbridge has a proven record of customer satisfaction that provides assurance to our customers of future high performance. Strongbridge offers a comprehensive benefits package for full-time employees including paid time off, paid holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts. Strongbridge is a proud Equal Opportunity and Affirmative Action Employer (EOE/AA/M/F/VETERAN/DISABILITY). Strongbridge embraces diversity by providing equal employment opportunities for all individuals regardless of age, color, religion, sex, national origin, and status as an individual with a disability or protected veteran. Strongbridge also maintains a drug-free workplace.








  • Indianapolis, Indiana, United States Integrity Trade Services Full time

    About UsWe are Integrity Trade Services, a leading provider of innovative solutions in the industry. Our mission is to deliver exceptional results and build long-lasting relationships with our clients.Job SummaryWe are seeking a highly motivated and detail-oriented Sales Trainee to join our team. As a Sales Trainee, you will be responsible for assisting our...


  • Indianapolis, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Indianapolis, United States Brenntag Full time

    Stage Picture: brenntag_other_2.jpg JobTitle: Customer Service Representative Location: Indianapolis/Indiana/USA Employment Type: Arbeitnehmer Customer Service Representative Our team in Indianapolis currently has an opening for a Customer Service Representative YOUR ROLE & RESPONSIBILITIESJob Summary: TheCustomer Service Representative is a key member of...


  • Indianapolis, United States Resource Hub Full time

    Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we...


  • Indianapolis, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...


  • Indianapolis, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a talented Customer Service Representative to join our team!Responsibilities:Operate all equipment safely and efficiently.Stock ingredients from the delivery area to storage, work area, and walk-in cooler.Prepare product for customers.Receive and process telephone orders.Take inventory and complete...


  • Indianapolis, Indiana, United States Get Fit Athletic Club Full time

    We are seeking a Customer Service Representative to support our members at Get Fit Athletic Club. This is a dynamic role that requires strong communication skills and the ability to work in a fast-paced environment. As a representative, you will be responsible for handling customer inquiries, resolving issues, and providing accurate billing information.The...


  • Indianapolis, Indiana, United States Crew Carwash Full time

    Job OverviewCrew Carwash is a leading provider of car washing services, committed to delivering exceptional customer experiences. We are seeking a Customer Service Representative to join our team.Compensation and BenefitsWe offer a competitive hourly rate of $15 - $16 per hour, plus incentive pay. Additionally, we provide daily pay options at no cost to you,...


  • Indianapolis, United States Ajilon Full time

    Ajilon - JobID: 07611C15-5DF1-4E73-9272-A1AEDDD577EB [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • Indianapolis, Indiana, United States Micro Center Sales Corporation Full time

    As a Customer Service Representative, you will be responsible for maintaining a clean work area, processing freight, and completing mark downs while providing exceptional customer service.You will participate in continued sales, vendor, and product training, ensuring you stay up-to-date on the latest technology and trends.


  • Indianapolis, United States FASTSIGNS #240301 Full time

    Benefits:Bonus based on performancePaid time off401(k)401(k) matchingProfit sharing FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with...


  • Indianapolis, United States FASTSIGNS #240301 Full time

    Benefits: Bonus based on performance Paid time off 401(k) 401(k) matching Profit sharing FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!  Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer...


  • Indianapolis, Indiana, United States BCForward Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BCforward.This is an exciting opportunity to work in a fast-paced contact center environment, providing exceptional service to our clients and their customers.As a Customer Service Representative, you will be responsible for answering...


  • Indianapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our team in the Payments - Corporate industry, based in Indianapolis, Indiana. As a Customer Service Representative, you will be the first point of contact for our customers, providing high-quality customer service via various channels and assisting with their...


  • Indianapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our team in the Payments - Corporate industry, based in Indianapolis, Indiana. As a Customer Service Representative, you will be the first point of contact for our customers, providing high-quality customer service via various channels and assisting with their...


  • Indianapolis, United States FastSigns Full time

    Benefits: Bonus based on performance Paid time off 401(k) 401(k) matching Profit sharing FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial...


  • Indianapolis, United States U-Haul Full time

    Location: 7425 E Washington St, Indianapolis, Indiana 46219 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Indianapolis, United States U-Haul Full time

    Location: 2960 Lafayette Rd, Indianapolis, Indiana 46222 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Indianapolis, United States BOSMA INDUSTRIES FOR THE BLIND INC Full time

    Job DetailsJob LocationBosma Corporate - Indianapolis, INPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategoryCustomer ServiceDescriptionBOSMA ENTERPRISESJOB DESCRIPTIONPosition Title: Customer Service RepresentativeStatus: Non-exemptReports to: Senior Manager of Customer Service **Interested candidates must have the...