Customer Service Representative, Personal Lines
3 days ago
About Us: Kraus-Anderson Companies were founded more than 100 years ago with the guiding principle of making our clients' needs our first priority. Our goal is to be your agent of choice, solving your difficult problems, whether commercial or personal, with innovative and cutting-edge solutions. At Kraus-Anderson, we are dedicated to fostering a dynamic and inclusive workplace. We believe in empowering our employees and providing them with the tools they need to succeed. We are currently seeking a skilled and experienced Personal Lines Customer Service Representative to join our team and help us continue to grow and thrive.
Job Description: Join Kraus-Anderson Insurance in achieving our Mission and Vision by delivering exceptional customer service, managing risk, and ensuring client satisfaction. This role involves direct client interaction, proactive account management, and renewal processes, with a focus on maintaining strong client and carrier relationships.
Join our team and discover how, together, we really can make the difference.
Job Details
Position Title: Customer Service Representative - Personal Lines Specialist
Position Type: Full-time, Non-Exempt
Position Location: Burnsville, MN (Hybrid)
Key Responsibilities:
- Understand and actively work toward agency goals and strategies
- Actively rounds accounts by offering additional agency services.
- Manage risk of Personal Lines clients.
- Manage renewal process and provide recommendation on Risk Management.
- Provide policy servicing support to Personal Lines clients.
- Participate in maintenance of carrier relationships.
- Meet with clients annually to review insurance program as needed.
- Track and discuss non-pay notices/cancellations/nonrenewals with Producer
- Underwriting requests from companies.
- Claims handling.
- Complete additional projects as developed and assigned by your supervisor or management.
Qualifications:
- A minimum of 3 years of experience working in Personal Lines
- Holds appropriate P&C license
- Working knowledge of Microsoft Office Suite.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Flexible work arrangements.
How to Apply: Please apply here if you are interested in joining our team.
Kraus-Anderson Insurance is an Equal Opportunity EmployerLearn More
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