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System/Software Technician

2 months ago

Santa Clara, United States Softworld, a Kelly Company Full time

Job Title: System/Software Technician

Job Location: Santa Clara CA 95051 Hybrid

Onsite Requirements:

  • Strong understanding of AWS concepts, principles and best practices.
  • Expertise with the Cloud Formation
  • Experience with Linux Server (Ubuntu, Debian)

Job Description:

Key Responsibilities:

  • AWS Infrastructure Provisioning and Management: Ensures development teams have required infrastructure, environments, and access in place to execute development plans through collaboration with shared services team.
  • Manage and maintain Linux image creation and deployment with associated systems, ensuring high levels of performance, availability, and security including vulnerability management.
  • Configure and manage AWS virtual private clouds (VPCs), subnets, security groups, and other AWS networking components and services.
  • Install, configure, and troubleshoot Linux operating systems and software applications in both on-premises and AWS cloud environments.
  • Supports the whole infrastructure (servers, databases, file shares, robot machines, orchestrator, and application installation) by setting up and managing lab environment.
  • Works with team to provision automation infrastructure, including provisioning of new AWS formation and associating them to different environments.
  • Platform Administration: Manage and maintain orchestrator platform, user access, license mgmt., scheduling, environment, etc.
  • Assists in the automation lifecycle by managing production environments and code migrations, ensuring separation of duties.
  • Performance monitoring and optimization: Supports infrastructure operations and strategy, monitoring health, status of deployed machines and system performance.
  • Works with the team to ensure proper usage and maintenance of Automation Cloud and Installed software to ensure it remains secure, stable, and up-to date with the latest features.
  • Security and Compliance:
    • Supports escalation requests regarding Infrastructure/Security by working with relevant teams. Support the creation and deployment of encryption baseline for workstations and assets, manage existing operation of encryption infrastructure.
    • Backup and disaster recovery: Implement backup and disaster recovery solutions to ensure availability and integrity of data together with the corresponding teams.
  • Continuous Improvement:
    • Identify, analyze, and implement enhancements to optimize performance, effectiveness and cost associated with the environment.
    • Training and Support: Provide basic guidance and support to users, developers and other stakeholders involved in using AWS and Linux environment.
  • Documentation:
    • Maintain updated documentation of configurations and procedures related to AWS infrastructure, environments, and access.
    • Monitor AWS and on-prem Linux servers, analyze usage patterns, optimize costs and performance.
    • Monitors incoming support tickets raised from business users or raised as a result from automation defects.
    • Troubleshoot issues related to automation tools, processes, and infrastructure.

Job Knowledge and Skills:

Must have:

  • Familiarization with the Least Privileged Access principle.
  • Understanding of Software Development Lifecycle.
  • Strong understanding of AWS concepts, principles and best practices.
  • Quick technical learner - able to pick up sets of responsibilities quickly.
  • Knowledge of LDAP Directory protocol.
  • Expertise with the Cloud Formation.
  • Experience with cross-regional teams
  • Experience with Linux Server (Ubuntu, Debian)
  • Hardware/software compatibility and build history.

Nice to have:

  • Working knowledge of other AWS services/Google/Azure
  • Project Management Methodologies
  • DNS/DHCP IP protocols
  • Network protocols and network administration knowledge, network security.
  • Good knowledge of security as it relates to cloud-based infrastructure.
  • Understanding of cloud computing concepts.
  • WinMagic SecureDoc.
  • Should have implementation experience in most the below technology areas (breadth) and deep technical expertise in some of the below technologies:
  • Serverless AWS technologies like Fargate.
  • AWS API technologies like API gateway and its integration with cognito.
  • Containerization like Dockers and Kubernetes.
  • Authentication services like Cognito. Must have knowledge on oauth1, oauth2, SAML authentication.
  • Experience with s3.
  • Data encryption in AWS.
  • Exposure to multiple AWS components like Lambda, EC2, SQS, SNS, SES, Cloud Watch, RDS etc.
  • Experience in cloud data eco-system, specifically with AWS. Must have at least the minimum working knowledge or experience with AWS managed databases like RDS, Aurora, Redshift etc.

** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **