Customer Success Manager
1 week ago
Senior Customer Success ManagerThe Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.ResponsibilitiesSupport customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;Drive customer accounts growth by delivering successful ROI and relationship building;Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projectsRequirementsBusiness-driven mindset and customer facing experience;More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;Experience in management of projects and small teams;Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.Strong analytical and problem-solving skills, with a focus on continuous improvement.Bachelor's degree in Engineering or a related field.Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.Valid driver's license with a good standing record.Bonus PointsMaintenance specific experience with usage of CBM and CMMS tools;Experience in implementing Lean Manufacturing or Six Sigma methodologiesCompetitive SalaryPremium Medical, Dental, and Vision CoveragePaid Time Off (PTO): 15 Days401(k) Retirement PlanLanguage Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.Gympass Membership - Access a wide range of gyms and training programs.Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
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Customer Success Manager
3 weeks ago
Atlanta, United States Stibo Systems Full timeCustomer Success Manager Join to apply for the Customer Success Manager role at Stibo Systems. Overview At Stibo Systems, people are the key to our success. We’re looking for a Customer Success Manager to join our team in the US and help us deliver exceptional value to our enterprise customers. Role and Responsibilities As a Customer Success Manager, you...
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Customer Success Manager
2 weeks ago
Atlanta, United States Wattch Full timeCustomer Success ManagerAs a Customer Success Manager at Wattch, you will be the strategic partner for our customers, ensuring they maximize value from our solutions and achieve their operational goals. You'll own the full customer lifecycle post-sale, driving adoption, identifying expansion opportunities, and serving as the voice of the customer within...
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Customer Success Manager
2 weeks ago
Atlanta, United States Stibo Systems Full timeCustomer Success Manager page is loaded## Customer Success Managerlocations: Atlanta, Georgiatime type: Full timeposted on: Posted 14 Days Agojob requisition id: JR1969At Stibo Systems, people are the key to our success. We’re looking for a Customer Success Manager to join our team in the US and help us deliver exceptional value to our enterprise...
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Customer Success Manager
2 weeks ago
Atlanta, United States Wattch Full timeAbout Wattch Wattch enables observability, intelligence, and control for renewable energy systems of all types and sizes. As an emerging leader in monitoring and control technology, we serve customers in the solar, battery storage, and hydroelectric industries, with over 1,700 customer power plants around the world connected to our platform. Our ultimate...
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Customer Success Manager
3 weeks ago
Atlanta, United States AireSpring Full timeCustomer Success ManagerFounded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity, and managed security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...
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Customer Success Manager
3 days ago
Atlanta, Georgia, United States Stibo Systems Full time $85,000 - $120,000 per yearAt Stibo Systems, people are the key to our success. We're looking for a Customer Success Manager to join our team in the US and help us deliver exceptional value to our enterprise customersThe Role and Your Main TasksAs a Customer Success Manager, you will be the strategic partner to our customers, guiding them through their journey with Stibo Systems. Your...
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Customer Success Manager
1 day ago
Atlanta, GA, United States Stibo Systems Full timeAt Stibo Systems, people are the key to our success. We're looking for a Customer Success Manager to join our team in the US and help us deliver exceptional value to our enterprise customers The Role and Your Main Tasks As a Customer Success Manager, you will be the strategic partner to our customers, guiding them through their journey with Stibo Systems....
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Customer Success Manager
22 hours ago
Atlanta, GA, United States Stibo Systems Full timeAt Stibo Systems, people are the key to our success. We're looking for a Customer Success Manager to join our team in the US and help us deliver exceptional value to our enterprise customers The Role and Your Main Tasks As a Customer Success Manager, you will be the strategic partner to our customers, guiding them through their journey with Stibo Systems....
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Customer Success Manager
3 days ago
Atlanta, United States Waystar Full timeABOUT THIS POSITIONAs a Customer Success Manager, you will be responsible for fostering and managing strong, strategic, long-term relationships with customers (especially at decision-maker and executive levels), navigating complex customer environments, aligning around definitions of “success” for both the customer and Waystar, and partnering with...
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Customer Success Manager
3 weeks ago
Atlanta, United States Waystar, Inc Full timeCustomer Success Manager page is loaded## Customer Success Managerremote type: Client Operationslocations: Contractor(Remote): Atlanta, GAposted on: Posted 3 Days Agojob requisition id: R2851**ABOUT THIS POSITION**As a Customer Success Manager, you will be responsible for fostering and managing strong, strategic, long-term relationships with...
