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Servicing Admin
2 months ago
Who We Are:
Based in New Jersey and established in 2010, Asset Based Lending, LLC (“ABL”) is one of the nation’s leading Hard Money Lenders. We provide fast bridge financing to real estate investors for the purchase, renovation, or new construction of single family, multi-family and mixed-use properties as well as DSCR rental loans for long term investors. We have closed thousands of loans since we began lending fourteen years ago, producing more than $2B in originations. ABL was acquired by a private equity firm in 2021, and with a renewed focus on growth, we’ve set our sights on consistent evolution and cementing our place as the premier private lender in the country.
Our Mission is Simple:
- Make Good Loans
- Provide Exceptional Service, Every Time
- Protect The Firm
- Build The Future
Position Summary:
We are seeking a motivated and detail-oriented individual to join our Loan Servicing team as a Servicing Admin. The successful candidate will play a crucial role in assisting with loan servicing and customer service inquiries. This role will involve data collection, tracking unfunded loans, monitoring projects and ensuring that loans remain in good standing. This is an excellent opportunity for an individual with a passion for real estate, finance, customer service, and data analysis to contribute to our organization's success.
Responsibilities:
- Collaborate with the Servicing Manager to support the end-to-end loan management process.
- Assist in tracking loan delinquencies and insurance expiration, proactively communicating with borrowers to address any issues.
- Generate loan payoffs accurately and in a timely manner.
- Handle incoming borrower inquiries and requests, providing exceptional customer service in a timely and professional manner.
- Collaborate with internal teams, including Loan Origination, Legal, and, to resolve borrower concerns effectively.
- Maintain accurate and up-to-date borrower records in our servicing system.
- Prepare and deliver regular reports on loan servicing status to the management team.
- Continuously seek opportunities to improve loan servicing processes and enhance the borrower experience.