Revenue Operations Lead
2 days ago
Revenue Operations LeadYou'll be the operational backbone of Finch's go-to-market engine, ensuring our systems, data, and processes run seamlessly while building toward a more strategic RevOps function. This role reports to the VP Revenue and partners closely with Sales, SE, AM, Success, and Marketing leadership.You'll begin by mastering the infrastructure, routing, reporting, automation, and tooling. Grow into a strategic partner shaping Strategy, Process, Technology, and Insights.What you'll do:Audit and streamline CRM structure to improve usability, required-field compliance, and overall data integrity.Build and maintain pipeline, funnel, and attainment dashboards that give GTM leaders visibility into performance.Maintain Salesforce routing, account ownership, and territory logic; manage inbound round robins and assignment rules already in place.Manage integrations across Gong, Outreach, Docusign, Catalyst, Pylon, Apollo, Chili Piper and Salesforce to ensure clean data flow.Design process automation for AE to AM handoffs, churn workflows, playbook triggers, CPQ, Quote to Cash, and closed-won routing.Support comp reporting and SPIFF dashboards for visibility into ARR goals and performance.Optimize the QBR process using BI and AI tooling to reduce manual prep, standardize metrics across teams, and deliver executive-ready insights in real time.Over time, expand into strategic planning: segmentation design, process governance (MEDDICC, approvals, rules of engagement), and tool-stack strategy.Partner with leadership to develop KPI frameworks, self-serve analytics, and cross-departmental insights.What you bring:35 years in Revenue Operations, Sales Ops, or GTM Systems roles.Deep understanding of Salesforce administration, reporting and GTM automation tools.Strong analytical mindset; comfortable building dashboards and translating business questions into data stories.Proven ability to balance detail and big-picture thinking, operational precision now, strategic scale later.Proven data structure with AI tools such as Clay and other available on the marketExcellent communicator who can collaborate across Sales, Success, and Marketing.Curiosity to evolve from execution to strategy with an eye for designing the future of RevOps at Finch.Success looks like:Clean and reliable CRM data powering confident forecasting and funnel visibility.Seamless routing, automation, and reporting that save GTM teams time.Ensure strength in a fully connected GTM tech stack with strong adoption and accuracy.Standardized QBR and KPI dashboards that leadership trusts.Over time, ownership of strategic planning, segmentation, and RevOps frameworks that shape Finch's GTM strategy.What we offer:Competitive equity with a 10-year exercise windowFull medical, dental, and vision coverage (100% for employees, 85% for dependents)Unlimited PTO (with a 3-week minimum)401(k) planRegular team offsites and meetupsFinch's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window. We also offer exceptional benefits, and, for applicable roles, commission plans. Our minimum cash compensation (salary + commission) range for this role is:$136,000 - $149,000Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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