Universal Banker Part Time

1 week ago


Staten Island, United States Citigroup Full time

Universal Banker Part Time (20 Hours) Castleton Corners BranchWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.Job OverviewThe Universal Banker is an entry-level position responsible for the assistance in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities include:Assist in basic account opening for existing customersProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.Qualifications include:1-3 years of relevant experiencePrevious retail banking or similar experience requiredConsistently demonstrates clear and concise written and verbal communication skillsEducation includes:High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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