Piedmont Airlines, Inc | Customer Service Supervisor PA | avoca, pa

4 weeks ago

Avoca, United States Piedmont Airlines, Inc Full time

We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.

Essential Duties:

  • Coach and provide career development to the team

  • Correct non-compliant behavior and impose disciplinary action as required

  • Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

  • Manage the operational activities of the department in accordance with established policies and procedures

  • Manage a staff of team members with varied duties

  • Administrative duties, including daily/weekly/monthly reports

  • Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems

  • Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service

  • Drive motorized equipment

  • Provide support when employee absence affects the operation

Job Qualifications & Competencies:

  • Excellent organizational skills and ability to multi-task

  • Ability to work independently, set and meet own deadlines

  • Ability to work well with all levels of management and support staff

  • Able to defuse conflicts among team members

  • Familiarity with Microsoft Office Suite

  • Prior experience with internal controls processes for accountable items

  • Ability to work a flexible schedule

 Preferred Qualifications:

  • Previous airline management experience

  • Current Piedmont employee with a minimum six months of service

  • Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

  • Extensive knowledge of QIK

  • Bachelor’s Degree in Aviation, Business, or related field

Work Environment:

  • Use of computers and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$17.54/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

Job Application Deadline:

December 16, 2024
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

  • Avoca Store Assistant

    1 week ago

    Avoca, New York, United States Crosby's Full time

    Join us at Crosby's as an Avoca Store Assistant where you will play a vital role in creating a welcoming environment for our customers. As a key member of our team, you will provide exceptional customer service and support our mission to deliver outstanding customer experiences.We are looking for a highly motivated and detail-oriented individual who is...

  • Flight Critical Care Transport Paramedic

    2 weeks ago

    Avoca, Pennsylvania, United States Geisinger Full time

    About the Role:Provide critical care transport paramedic level until patient care is relinquished to an accepting medical facility.Maintain thorough patient care documentation in the electronic medical record.Practice within the paramedic scope of practice as defined by a medical command physician.Our company values the importance of ongoing education and...

  • Store Associate

    1 week ago

    Avoca, New York, United States Crosby's Full time

    We are seeking a talented and ambitious individual to join our team as a Sales Associate at Crosby's in Avoca, NY. This is a fantastic opportunity to kick-start your retail career, working closely with a dynamic team to deliver exceptional customer experiences and drive sales growth.Key Accountabilities:* Deliver outstanding customer service by listening to...

  • Caregiver/Resident Aide

    6 hours ago

    Avoca, United States Premier Senior Living Full time

    Oakwood Terrace 400 Gleason Drive Avoca, PA 186421 Caregiver/Resident AideFull Time, Part Time CLASSIFICATION: NON EXEMPT WHY SHOULD YOU WORK FOR US? Flexibility, Education, Health Benefits, Tuition, Paid Time Off, 401K, and more. Choose this job if . . . You care about seniors . . . You want to learn skills that carry you into your future . . . You want...

  • Customer Service Representative

    3 weeks ago

    Avoca, New York, United States Crosby's Full time

    Crosby's is seeking a highly motivated individual to join our team as a Sales Associate in Avoca, NY.As a Sales Associate, you will provide an exceptional customer experience by greeting customers warmly, offering our delicious food, and fostering a welcoming environment. You'll also operate cash registers, handle transactions accurately, and maintain the...

  • Sales Associate Position

    3 weeks ago

    Avoca, New York, United States Crosby's Full time

    Job OverviewCrosby's is seeking a Sales Associate to join our team in Avoca, NY. This is a great opportunity for individuals who enjoy working with customers and providing excellent service.

  • Travel Physical Therapist

    43 minutes ago

    Avoca, United States Disability Solutions Remote Work Freelance Full time

    Host Healthcare is seeking a travel Physical Therapist for a travel job in Avoca, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 02/03/2025Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelHost Healthcare is an award-winning travel healthcare company with an immediate opening...

  • Travel Physical Therapist

    2 minutes ago

    Avoca, United States Host Healthcare Remote Work Freelance Full time

    Host Healthcare is seeking a travel Physical Therapist for a travel job in Avoca, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 02/03/2025Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelHost Healthcare is an award-winning travel healthcare company with an immediate opening...

  • Travel Physical Therapist

    57 minutes ago

    Avoca, United States Host Healthcare Full time

    Job DescriptionHost Healthcare is seeking a travel Physical Therapist for a travel job in Avoca, Pennsylvania.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 02/03/2025Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelHost Healthcare is an award-winning travel healthcare company with an...

  • Customer Experience Representative

    3 weeks ago

    Avoca, New York, United States Crosby's Full time

    Welcome to Crosby's! We're a fast-paced and dynamic retail environment seeking talented individuals to join our team as Customer Experience Representatives. We offer a competitive hourly rate of $15.00/hr & up (based on experience) and a comprehensive benefits package, including a 20% employee discount, paid time off, 401K, and referral bonuses.About the...

  • Agronomy Business Development Representative

    2 weeks ago

    Avoca, Iowa, United States Agriland FS Full time

    Agriland FS is seeking a skilled Agronomy Sales professional to join their team in Avoca. As an Agronomy Sales representative, you will be responsible for building strong business relationships with customers, combining your knowledge of agronomy with the company's products and services to make a direct impact on agronomy inputs across your customers' entire...

  • Critical Care Flight Paramedic Specialist

    2 weeks ago

    Avoca, Pennsylvania, United States Geisinger Full time

    Geisinger is seeking a highly skilled Critical Care Flight Paramedic to join our team. As a critical care flight paramedic, you will be responsible for providing high-level patient care and transportation services to critically ill or injured patients.The ideal candidate will have a minimum of 3 years of related work experience and be certified as a...

  • Agricultural Sales and Advisory Professional

    2 weeks ago

    Avoca, Iowa, United States Agriland FS Full time

    Agriland FS is seeking an Agricultural Sales and Advisory Professional to join their team in Avoca. As an Agronomy Sales representative, you will be responsible for providing expert advice and solutions to customers, helping them to improve their agricultural productivity and profitability.About the CompanyAgriland FS is a leading agricultural company that...

  • Retail Store Associate

    3 weeks ago

    Avoca, New York, United States Crosby's Full time

    Crosby's is seeking a reliable Retail Store Associate to join our team in Avoca, NY.As a Retail Store Associate, you will be responsible for providing exceptional customer service by greeting customers warmly, offering our delicious food, and fostering a welcoming environment. You'll also operate cash registers, handle transactions accurately, and maintain...

  • Agri Sales and Solutions Expert

    2 weeks ago

    Avoca, Iowa, United States Agriland FS Full time

    We are looking for an Agri Sales and Solutions Expert to join our team in Avoca. As an Agronomy Sales representative, you will be responsible for providing expert advice and solutions to customers, helping them to improve their agricultural productivity and profitability.About the RoleThis is an exciting opportunity to work with a leading agricultural...

  • Senior Registered Nurse

    3 weeks ago

    Avoca, Iowa, United States Care Initiatives Full time

    About UsCare Initiatives is a leading provider of long-term care services in Iowa, operating over 40 skilled nursing communities across the state. We are committed to attracting and retaining a diverse staff who share our values of compassion, empathy, and excellence in care.Job SummaryWe are seeking a Senior Registered Nurse to join our team at Avoca...

  • Sales Professional

    1 week ago

    Avoca, New York, United States Crosby's Full time

    Crosby's is a dynamic and fast-paced retail environment seeking motivated individuals to join our team as Sales Professionals. We offer a competitive hourly rate of $15.00/hr & up (based on experience) and a comprehensive benefits package, including a 20% employee discount, paid time off, 401K, and referral bonuses.About the JobWe are looking for friendly...

  • Store Associate

    1 week ago

    Avoca, New York, United States Crosby's Full time

    Career Opportunities at Crosby's!We're a fast-paced and dynamic retail environment seeking motivated individuals to join our team as Store Associates - Retail Sales. We offer a competitive hourly rate of $15.00/hr & up (based on experience) and a comprehensive benefits package, including a 20% employee discount, paid time off, 401K, and referral...

  • Warehouse Associate

    3 days ago

    Avoca, United States PetroChoice Full time

    Overview PetroChoice, a leading distributor of lubricants, oils, fluids, and greases is currently recruiting warehouse associates for our Avoca] facility due to growth.  The hours are Mon-Fri 8:00 a.m.-4:30 p.m. What We Offer: Competitive starting salary Major Medical/Dental/Vision 401k Company Match Paid time off & Holiday Pay Company paid life...

  • Travel Physical Therapist Specialist

    1 week ago

    Avoca, Nebraska, United States Next Move Healthcare Full time

    Next Move Healthcare is a leading provider of healthcare services, offering a range of opportunities for skilled professionals like you. As a travel Physical Therapist, you will have the chance to work with diverse patients and develop your expertise in a fast-paced environment.About the JobThis position is based in Avoca, Nebraska, and requires you to work...