Treasury Services Associate

Treasury Management Operations, Sr Associate ImplementationsTexas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks.Summary The Treasury Management Operations, Sr Associate Implementations role is responsible for leading end-to-end onboarding and implementation of Treasury Management products and servicing for commercial, business banking, and corporate clients. This role ensures seamless delivery of complex cash-management solutions such as payments, receivables, digital banking, fraud prevention tools, liquidity management, and information reporting through strong project coordination, client education, technical setup, and cross-functionally partnership with Product, Operations, Technology, and Relationship Teams.The ideal candidate has deep treasury product knowledge, exceptional communication skills, and a strong ability to manage multiple client implementations simultaneously while ensuring a best-in-class client experience.Core ResponsibilitiesClient Onboarding & ImplementationLead and manage the full lifecycle of Treasury Management implementations for new and existing clients.Conduct client discovery sessions to assess requirements, banking structure, file formats, payment channels, fraud controls, authorization models, and reporting needs.Configure and set up TM products including:ACH OriginationWire transfer servicesRemote deposit capture (RDC)Lockbox servicesPositive pay and payee matchDigital banking / online portalsInformation reporting & balance reportingMerchant services integrationsSweeps & Liquidity solutionsProvide training to clients on digital platforms, file transmission, entitlements, dual-control, limits, and operational best practices.Project Coordination & DeliveryManage multiple complex implementations concurrently with clear timelines, milestones, and proactive communication.Coordinate with internal teams (Operations, Technology, Product, Risk, and Sales) to ensure accurate and timely setup.Surface implementation risks, dependencies, and issues early, drive resolution and escalation paths as needed.Track and document progress in CRM or implementation workflow tools.Technical Setup & TestingConfigure client profiles, user permissions, payment templates, reporting modules, and service parameters within TM systems.Support file transmission testing (ACH, BAI, wire templates, API or SFTP transmissions).Validate mapping, formatting, file structure, test results, and exception resolution.Ensure controls adherence, including KYC, fraud thresholds, and dual control standards.Client Experience & Relationship ManagementAct as the primary point of contact during onboarding and ensure a seamless client transition to account officers and service teams.Deliver high-touch client communication using clear, professional documentation and status updates.Educate clients on best practices for payments, security, fraud prevention, and daily operations.Provide post-go-live support to confirm service stability and successful adoption.Risk, Compliance & Quality ControlsEnsure implementations comply with internal controls, KYC/BSA requirements, OFAC screening, and fraud-prevention standards.Maintain accurate implementation documentation and audit-ready records.Support risk reviews for high-risk products, large-value clients, and file-based connectivity.Qualifications5-7 years of Treasury Mgmt, Cash Management, or Commercial Banking operations experience.Hands-on experience implementing TM products and digital banking platforms.Strong understanding of ACH, wires, RDC, positive pay, lockbox, and API/SFTP file transmissions.Excellent client-facing communication and project management skills.Comfort managing multiple complex Implementations simultaneously.Strong problem-solving and escalation skills with high attention to detail.PreferredBachelor's degree preferred.Experience in a banking implementation or onboarding function.Knowledge of NACHA rules, Reg E, UCC4A, fraud mitigation controls, and digital security protocols.Experience with platforms such as FiSERV, FIS, Q2, or similar TM systems.Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) a plus.CompetenciesClient obsessed / service mindsetStrong Organizational & Project Management SkillsTechnical Aptitude (file formats, testing, user entitlements)Problem solving & root cause analysisRelationship Management & CommunicationRisk & Controls AwarenessExecution Excellence & Follow-throughAbility to Influence without authorityHelp us build a better TCB. It all begins with outstanding talent. It all begins with you.