Coordinator II

Bursar CoordinatorNationally recognized as one of the most outstanding undergraduate institutions, Miami University is looking to fill the role of Bursar Coordinator. This professional staff member reports to the Senior Associate Bursar for all assigned functions and is responsible for assisting with the day-to-day operations of the Bursar's office. Assists in creating and implementing related business processes and is responsible for compliance interpretation and issues for University, Federal and State programs.Job DescriptionSchedules, coordinates, implements, and analyzes third-party billing and waiver procedures, and serves as a point of contact for third-party administration.Ensure that bursar and financial policies are followed, and internal controls are enforced.Evaluate reporting needs and develop ad hoc and daily operational reports based upon those needs using available reporting tools.Develop a standard set of benchmarking statistics to be gathered and reported throughout the year.Works with management to review and update office policies and procedures to reflect changes in regulations.Assist in management, development and support of staff training, research, review, and work with the Bursar and Senior Associate Bursar on Federal Title IV regulations and compliance.Informs, reviews, and communicates regulatory changes and potential impact with the management of affected bursar procedures, serving in a cross-functional capacity as representative for Bursar and Student Financial Assistance.As liaison to the One Stop, serves as initial point-of-contact of the Bursar's Office. Provides updates on policies and processes, assigns One Stop tickets and escalations, and manages Bursar assistance to One Stop during peak periods.Provides education and training regarding 1098-T Tuition Statements to students, families and staff, including detailed analyses to foster understanding of the calculations, handling all 1098-T disputes and requests for corrections via ECSI, and coordinating requests for copies of documents of current or previous tax years. Also responsible for Canadian Tax Form completion.Minimum Qualifications:Associate's or Bachelor's Degree or 2 years of experiencePreferred Qualifications:Experience with higher ed system, ad hoc reporting, customer service, Title IV Federal Financial Aid requirements, and experience in collectionsRequired Knowledge, Skills, and Abilities:Strong critical thinking analysis, problem solving, strong negotiating skills, detail-oriented, ability to handle confidential information, and the ability to establish strong working relationships across campus.Additional Position Information (if applicable)Required Application Documentsresume and cover letterSpecial Instructions (if applicable)NoneAdditional InformationA criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify.Remote WorkFor positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.Reasonable AccommodationsRequests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.Miami University Values StatementMiami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.Equal Opportunity/Affirmative Action StatementMiami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.Clery ActAs part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.Labor Law Posters for ApplicantsPlease visit our Labor Law Posters webpage to access all relevant and applicable labor law information.