FINANCIAL COUNSELOR

Laurel Ridge Treatment CenterSince 1987, Laurel Ridge Treatment Center has been the premier provider of specialized behavioral health and addictive disease services in San Antonio and South Texas. Our 330-bed facility is one of the largest freestanding psychiatric hospitals in the United States. Set on a therapeutic 29-acre campus in north central San Antonio, Laurel Ridges serves as the setting for the treatment for children, adolescents, young adults, adults, veterans and military personnel. Laurel Ridges comprehensive programs treat disorders such as bipolar disorder, psychological trauma, PTSD, depression and anxiety, mental illnesses and addictive disease disorders such as alcoholism, drug addiction and substance abuse.Laurel Ridge Treatment Center is part of one of the nations largest and most respected hospital companies, Universal Health Services, Inc. (UHS). UHS has been recognized as one of the Worlds Most Admired Companies by Fortune for 10 years in a row.One of the nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the Worlds Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of Americas Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.Position PurposeThe Financial Counselor is a vital role in the Business Office at Laurel Ridge Treatment Center. The Financial Counselor is responsible for providing a high level of customer service and support, verification of insurance benefits, advising insurance providers of estimated expenses, resolving insurance issues for patients, maximizing cash collections and minimize bad debt expense. The Financial Counselor maintains integrity of patient accounting, service excellence, professionalism, and patient confidentiality.Key ResponsibilitiesFamilarizes with insurance carriers contracted with Laurel Ridge Treatment CenterPlaces phone calls to patients, patient family members, insurance companies, and facility team members in an attempt to acquire information necessary to verify insurance and coverageMaintains patient demographic information and data collection systemsVerifies insurance eligibility for treatment and servicesProvides financial counseling and payment optionsAnswers questions from patients, clerical staff and insurance companies.Performs miscellaneous job-related duties as assigned.Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; adheres to APC policies and proceduresQualificationsQualifications:High School Diploma or GEDBenefitsFree mealsEmployee Recharge Massage ZoneChallenging and rewarding work environmentCompetitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision, and Prescription Drug Plans401(K) with company match and discounted stock planCareer development opportunitiesAll UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success.