Store Manager

3 weeks ago

Pittsburgh, United States Retail Options Full time

Our Store Manager schedule will correlate with our boutique hours, with weekdays generally ranging from 10:30am – 7pm. This position does require weekend availability, based on business needs.

The Store Manager will be responsible for sales, customer experience, daily operations, and employee development. This position is expected to lead, manage, retain and hold their team accountable. The Store Manager will work collaboratively with our boutique teams, and report to the District Sales Manager.

Our ideal candidates combine excellent communication skills with a strategic mindset. Our Store Manager must have a passion to empower, encourage, and celebrate both our clients and our team members.

We offer an annual salary + a competitive commission and bonus structure Those who are confident, goal-driven, personable and experience-focused are the most successful in an incentivized pay structure

To be successful in this position, candidates must possess the following:

· A polished, professional, + trendy image. YOU are our brand

· Confident, self-aware, and self-assured.

· Ability to work independently, as well as in a team environment.

· Eagerness to learn the bridal industry and a desire for consistent training and development.

· Exhibit a warm and professional attitude while providing exceptional service with attention to detail to all clients.

· Ability to learn and confidently articulate knowledge of designers, garment fit, construction details + alterations.

· #hypesquad qualities: is happiest encouraging + empowering others.

· Ability to measure and analyze key performance indicators (KPIs).

· Keen understanding of store operations.

· Passion for upholding brand standards.

· Enthusiasm to lead, motivate, manage, and retain a high-performance sales team.

· Deep belief in ‘inspect what you expect’.

· Excitement to recruit great talent.

· Excellent written and verbal communication skills.

· Fanatical attention to detail.

· Keen eye for analyzing situations and identifying opportunities, both directly and in-directly.

· Strong organization and planning skills, with a problem-solving attitude.

· Time management skills.

· Reliable, dependable + on-time.

· Ability to be fluid and flexible, identify and adjust daily/weekly priorities to business needs.

· We vs me mentality.

· Reliable, dependable + on-time.

· Familiarity with CRM software.

· Ability to lift up to 35 pounds for boxes + mannequins, and move multiple gowns on hangers.

Qualifications:

· 2+ years experience as a Retail Manager. [Bridal experience is a plus]

· 1+ year(s) sales experience

· 5+ years customer service experience

· Proficient in Apple products, Google Drives, and Microsoft Office

· Reliable transportation

· Strong verbal and written communication skills.

· High school degree

We are an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Salary: Annual salary + individual and store bonus = an average of 70,000 a year

Benefits:

· 401(k) matching

· Dental insurance

· Health insurance

· Paid time off

· Parental leave

· Vision insurance

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