Technical Trainer

Bastian Solutions is seeking a Technical Trainer to work in-office at their Carmel, Indiana office and travel to customer sites.

The Technical Trainer helps Bastian Solutions provide our clients with a competitive advantage by maximizing employee adoption, minimizing risk, and ensuring that our employees and end users have the knowledge required to effectively utilize Bastian Solutions’ technologies and systems.

The Technical Trainer I will assist the Technical Training group in creating training materials, including presentations, user manuals and other related content. The primary training focus will be on Bastian Solutions’ Exacta software with a secondary focus on mechanical systems like advanced technology and auxiliary equipment. Primary training topics may include safety, software, front end applications, operational processes and troubleshooting. Training will be provided for internal employees, customers and dealers.

Job Functions

• Support the design, development, and delivery of Bastian Solutions training programs.
• Create training materials including presentations, user manuals, workflows, and quick guides for standard front-end applications and operational processes, ensuring that all materials meet Bastian Solutions’ brand standards.
• Assist with in-person and virtual training sessions, webinars and workshops for clients and internal employees.
• Attend relevant training sessions and become certified in applicable technologies and/or programs.
• Compile and ensure vendor training content matches Bastian Solutions standards.
• Create high quality, effective introductory level online learning courses.
• Assist with internal new hire and customer training coordination.
• Stay current on industry training methodologies and strategies.
• Contribute to project teams, providing help outside of training scope when required.

Travel Requirements

• Willing to travel up to 50% overnight (Travel expenses paid by Bastian Solutions)
• Must maintain a valid drivers license

Preferred Skills and Required Qualifications

• Bachelor’s degree in Business, Computer Science, Communication, or related field.
• Willing to travel up to 50%.
• Critical thinking, excellent research abilities, and strong analytical skills with superb attention-to-detail.
• Ability to learn and adapt quickly based on customer specific needs and system configurations.
• Ability to read and interpret design specifications and process flows.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal, written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and collaboratively in cross-functional teams.
• Ability to manage confidential information.
• Preferred Qualifications: SQL proficiency, multilingual, eLearning content authoring experience, experience with video recording and editing software, mechanical aptitude.

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About Bastian Solutions

Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation/Holiday Pay
• Tuition Reimbursement
• Flexible Work Schedules
• Volunteer Work
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.