Senior Voice Infrastructure Engineer

1 week ago

Allentown, United States Core BTS Full time

Title: Senior Voice Infrastructure Engineer – (Subcontract at a Core BTS Client)


Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with Core BTS.


Job Overview: The Senior Voice Infrastructure Engineer is crucial for maintaining and enhancing the network systems and infrastructure, ensuring operational stability, efficiency, and security. This role involves developing, maintaining, and troubleshooting network-related systems, implementing security measures, managing disaster recovery plans, recommending technological upgrades, and providing technical support. Candidates should have a strong background in network and infrastructure management, exhibit superior technical leadership, analytical, and problem-solving skills, and possess excellent communication abilities.


Key Responsibilities:

  • Lead the technical oversight of networking and telecommunications equipment, ensuring support for various organizational systems.
  • Enforce network security protocols using advanced tools to protect computing assets and ensure data confidentiality.
  • Analyze operational procedures, identify infrastructure issues, and recommend solutions, including hardware and software acquisitions.
  • Provide mentoring, technical guidance, and clear communications to both team members and the broader user community to maintain high service levels.
  • Manage multiple tasks effectively, balancing project work with support for existing network infrastructure.
  • Identify network requirements through analysis and collaboration with users, planning for network reconfiguration and expansion as needed.
  • Maintain network performance through regular maintenance, troubleshooting, and repair.
  • Support users by providing network-related technical assistance and responding to inquiries.
  • Research and recommend hardware and software solutions, coordinating purchases to meet organizational needs.
  • Stay informed on professional and technical advancements through education, networking, and benchmarking practices.


Core Competencies:

  • Essential Skills and Technologies for Success: Networking and Collaboration
  • Tools: Proficiency in Cisco Call Manager and Webex.
  • Certification: CCNA (Cisco Certified Network Associate).
  • Configuration Skills: Expertise in setting up voice gateways and POTS (Plain Old Telephone Service).
  • Understanding of Legacy Systems: Knowledgeable in legacy telephony systems.
  • Cisco Systems: Skilled in managing and operating Cisco Call Manager.
  • Technology Transition Knowledge: Experience with transitioning from 1880s analog systems to modern IP networks.


Qualifications:

  • Bachelor’s Degree preferred.
  • 5-7 years of relevant experience in network and infrastructure management.
  • Strong communication skills, decision-making capability, efficient time management, and a collaborative spirit.

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