Comptroller - Accounts Examiner III

Comptroller's Office Job PostingInnovation, collaboration, and a commitment to excellence drive the culture here at the Comptrollers Office. We take pride in the work we do serving as States accountant, tax collector, treasurer, and much more The Comptrollers office serves virtually every citizen in the state. As Texas chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.Work Hours: Monday through Friday, 8:00am to 5:00pm, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.Qualifications: Minimum Qualifications Graduation from an accredited four-year college or university with a major in accounting or business-related field. Experience: Two (2) years experience in a customer focused environment involving one of the following: providing account information, customer satisfaction or researching information for successful problem resolution.Preferred Qualifications: Experience with agencys exemption process for franchise, sales, and hotel tax; Experience providing verbal and written responses to customer requests; One (1) year experience planning, organizing and managing workloads to meet production requirements; One (1) year experience handling exemptions or exempt entities with a governmental agency.Education requirement may be substituted with up to four (4) years of related experience. Licenses and Certifications: N/A.In this role you will: Processes application requests for exemptions from state franchise, sales, and hotel tax and communicates with applicants via phone, email, fax and/or regular mail. Organizes, prioritizes and manages workload to meet section production requirements. Communicates tax information to taxpayers. Researches and analyzes tax laws, rules and taxpayer account information. Applies tax statutes, rules and policies to provide information to customers (internal and external) regarding the exemption process. Performs file maintenance and coding of exemption for franchise tax processing. Completes ongoing training and maintains knowledge of tax laws, rules and procedures. Participates in special projects and performs other related duties as assigned.Maximize Your Earnings At the Comptrollers office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start.Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.The Comptrollers Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity. Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position. An applicant must be eligible to work in the United States to be hired at the Comptrollers office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.