Call Center Specialist
2 weeks ago
Call Center SpecialistWe are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.Responsibilities:Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.Record all client interactions thoroughly and promptly using web-based systems.Stay informed about community services, resources, and programs to provide up-to-date support.Collaborate with colleagues and internal teams to address client needs effectively and efficiently.Maintain a high level of professionalism and empathy in all communications.Utilize various software tools, including CRM systems, to manage client interactions and data.Assist clients with billing and benefit-related questions, ensuring clarity and resolution.Handle customer concerns and resolve issues with sensitivity and attention to detail.Provide bilingual support in Spanish and English when necessary to serve diverse populations.Support ongoing improvements to processes and systems to enhance client experiences.Requirements:Associate's degree or higher preferred; equivalent experience combined with education beyond high school will also be considered.Minimum of 1 year of experience in a call center or customer service role.Background in public health, social work, psychology, sociology, criminology, or related social sciences is advantageous.Strong verbal and written communication skills are essential.Proficiency in web-based systems, CRM platforms, and standard office software such as Word, Excel, and PowerPoint.Ability to assist customers effectively with billing, benefits, and general inquiries.Bilingual proficiency in Spanish and English is highly preferred.
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Call Center Specialist
7 days ago
San Diego, United States San Diego Staffing Full timeCall Center Specialist Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment. Key Responsibilities: Respond to...
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Call Center Specialist
1 week ago
San Diego, United States San Diego Staffing Full timeCall Center Specialist We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the...
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Call Center Specialist
2 weeks ago
San Diego, United States Ajilon Full timeAjilon - JobID: 90F8664C-1717-4495-B75A-6D892C737A44 [Call Center Representative] As a Call Center Specialist at Ajilon, you'll: Be responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence; Identify root cause of issues and concerns and determine resolution; Maintain and organize all pertinent...
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Call Center Retention Specialist
2 weeks ago
San Diego, United States Ultimate Staffing Full timePosition Overview Call Center Customer Service Rep, Retention Specialist Location: North San Diego Pay Rate: $22/hr, if bilingual and fluent Spanish $23/hr, we also offer performance incentives Hours: Mon - Friday 7 - 4:30pm with some flex Durations: Temp to hire! We are trying to grow our team Ultimate Staffing Services is actively seeking a dedicated and...
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Patient Scheduling Call Center Specialist
2 weeks ago
San Diego, United States University of California San Diego Full timeA prestigious university in California is seeking a Call Center Specialist to coordinate patient appointments at the La Jolla Pain Treatment Center. Applicants should have significant call center experience and strong communication skills. Responsibilities include managing a high volume of calls, ensuring excellent customer service, and working between...
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Call Center Retention Specialist
2 weeks ago
San Diego, United States Ultimate Staffing Full timePosition Overview Call Center Customer Service Rep, Retention Specialist Location: North San Diego Pay Rate: $22/hr (or $23/hr if bilingual and fluent in Spanish). Performance incentives also offered. Hours: Monday – Friday 7:00 AM – 4:30 PM (some flexibility). Duration: Temp‑to‑hire; opportunity for growth within the team. Responsibilities...
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Call Center Specialist
2 weeks ago
San Diego, California, United States UC San Diego Health Full timeKearny Mesa7910 Frost Street, San Diego, CA 92123, United StatesPayroll Title:HOSP AST 3 PDDepartment:FACULTY PRACTICE CARE NAV HUBHiring Pay Scale$34.64 / HourWorksite:Lightwave AvenueAppointment Type:Per DiemAppointment Percent:20%Union:EX ContractTotal Openings:1Work Schedule:Days, 8 hour shifts, Monday-Friday#137604 Call Center Specialist - Per...
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Call Center Specialist
20 hours ago
San Diego, United States San Diego Staffing Full timeCall Center Representative (Contract-to-Hire) Location: San Diego, CA (Fully In-Office to Start) About the Role We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a contract-to-hire opportunity for individuals who are passionate about helping others, value exceptional...
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Patient Access
3 weeks ago
San Diego, United States University of California Full timeA leading medical institution in California is seeking a Call Center Specialist. This role involves providing exceptional customer service, managing appointment scheduling, and verifying insurance eligibility. Candidates should have at least three years of customer service experience, excellent communication skills, and the ability to manage multiple tasks...
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Patient Access
2 weeks ago
San Diego, United States University of California - San Diego Medical Centers Full timeA leading medical institution in California is seeking a Call Center Specialist. This role involves providing exceptional customer service, managing appointment scheduling, and verifying insurance eligibility. Candidates should have at least three years of customer service experience, excellent communication skills, and the ability to manage multiple tasks...
