Front Desk Staff

3 weeks ago


Hallandale Beach, United States Ferrer Pulmonary Institute Full time

Job Title: Front Desk 

Location: Hallandale Beach, FL

Position Type: Full-time, Monday to Friday 8:00 a.m. to 5:00 p.m. 

Experience: 1 year.  


Job Description: 


As a Front Desk, you will be the face of our clinic, responsible for providing excellent customer service to our patients and ensuring smooth operations at the front desk. 


Your primary duties will include:


  • Greeting patients in a friendly and professional manner upon arrival and departure.
  • Answering phone calls, emails, and inquiries promptly and professionally.
  • Providing information about our clinic and insurance. 
  • Maintaining cleanliness and organization at the front desk area.
  • Assisting with administrative tasks such as filing, data entry, and record-keeping.
  • Collaborating with other departments to ensure seamless communication and patient satisfaction.
  • Adhering to all company policies, procedures, and safety standards.


Requirements:


  • Minimum of 1 year of experience in a front desk or customer service role, preferably in the healthcare industry. 
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  • Strong organizational skills and attention to detail.
  • Proficiency in computer systems, including MS Office. 
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Flexibility to work various shifts, including evenings, weekends, and holidays if needed. 
  • Bilingual proficiency (English/Spanish) is highly desirable.


Compensation:


  • $16 - $17.50 hourly.
  • 50% coverage of vision, dental and health insurance after probation period. 
  • Paid time off 

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