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Sprinkler Service Technician
2 months ago
Must haves:
-experience in Fire Sprinkler/Suppression industry
-experience in reading and interpreting blue prints, submittals and operational/product manuals
-high school diploma or equivalent required
-must be willing to travel
-demonstrate a high level of customer service ; maintain truck inventory to ensure timely response to customer needs
-possess a valid driver’s license and driving record that meets company requirements (will be driving a company vehicle)
-capable of performing physical labor to include carrying and moving equipment and tools up to 50-70lbs
Plusses:
-NICET Level II
Day-to-Day:
Insight Global is looking for 2 Sprinkler Service Technicians in Roanoke, VA. This person will be responsible for:
* Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
* Contact customer representative and ascertain equipment/systems problems.
* Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
* These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
* Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
* Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
* Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
