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Host
1 month ago
is seeking to hire a Host for our client in Pasadena, TX
Benefits Available
Weekly Pay
Pay Rate - $10.80/Hour
Shift:6:30am to 7:30pm
Job Description
The Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction
Responds to and addresses guests’ concerns
The general responsibilities of the position include those listed below, but the client may identify other responsibilities of the position
These responsibilities may differ among accounts, depending on business necessities and client requirements.
General Responsibilities:
Greets guests immediately in a friendly manner upon arrival and acknowledges at departure.
Demonstrates a sense of urgency and meets service cycle timing standards.
Seats guests at clean, dry tables, utilizing proper seating rotation.
Determines and provides for any special needs of guests.
Maintains guest waiting list and adheres to proper seating order procedures.
Describes promotions while seating guests; takes initial beverage order.
Attends to any other guest needs during the entire dining experience as warranted.
Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues.
Assists service personnel in providing beverage orders and refills, and clearing and setting tables.
Willingly assists other team members without being asked.
Maintains proper supply of clean menus.
Demonstrates knowledge of station and floor breakdowns.
Possesses strong product and menu knowledge.
Completes all required side-work, including deep-cleaning assignments.
May be held accountable to proper cash-handling procedures.
Provides courteous service and is cordial to all team members and guests.
Complies with all HACCP policies and procedures.
Attends all allergy and foodborne illness in-service training.
Attends training programs (classroom and virtual) as designated.
May perform other duties and responsibilities as assigned.
Experience/Knowledge:
High School diploma, GED, or equivalent experience.
0 to 1 year related experience.
Skills/Aptitude:
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Ability to communicate with co-workers and other departments with professionalism and respect.
Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
Ability to use a computer.
Must have the ability to communicate effectively in English, both orally and in writing.
Must be able to work unsupervised.
Must be able to communicate clearly with managers, kitchen and dining room personnel.
Must have excellent customer service skills.