Inside Sales Representative

Inside Sales RepresentativeRexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight regions that go to market under various banner and trade names. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.We are looking for an Inside Sales Representative to join our Rexel Automation Solutions team in Broken Arrow, OKSummary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.What You'll Do:Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.Assist outside sales personnel by processing priority transactions.Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.Prospect for new accounts within a specified geographical territory.Manage a defined customer base and establish and maintain customer relationships.Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis.Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle.Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge.Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.Other duties as assigned.Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.Qualifications:2+ years of customer service, sales, or electrical distribution experienceHigh School or GED - RequiredAbility to handle basic/intermediate issues and problemsBasic/intermediate product and application knowledge essentialAbility to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needsCustomer oriented and motivated with excellent communication, presentation, organization, and problem-solving skillsAbility to prioritize and manage multiple tasks and deadlinesExcellent negotiation skills, interpersonal skills, and ability to drive decisions with influenceHighly self-motivatedFamiliar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)Ability to work overtime as neededPhysical Demands:Sit: Must be able to remain in a stationary position - Constantly at least 51%Walk: Must be able to move about inside/outside office or work location - Frequently 21% to 50%Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly at least 51%Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally up to 20%Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally up to 20%Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally up to 20%Weight and Force Demands:Up to 10 pounds - Frequently 21% to 50%Up to 25 pounds - Frequently 21% to 50%Up to 50 pounds - Occasionally up to 20%Working Environment:Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally up to 20%Exposed to electrical hazards; risk of electrical shock - NoneHandles or works with potentially dangerous equipment - Occasionally up to 20%Travels to offsite locations - Occasionally up to 20%Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."Our Benefits Include:Medical, Dental, and Vision InsuranceLife InsuranceShort-Term and Long-Term Disability Insurance401K with Employer MatchPaid vacation and sick timePaid company holidays plus flexible personal days per yearTuition ReimbursementHealth & Wellness ProgramsFlexible Spending AccountsHSA AccountsCommuter Transit BenefitsAdditional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.Employee Discount ProgramsProfessional Training & Development ProgramsCareer Advancement Opportunities We like to promote from withinOur goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.