Field Service Technician

4 days ago


Washington, United States NCR Corporation Full time
Field Service Technician I - Seattle, WA

Apply locations WASHINGTON VIRTUAL, USA time type Full time posted on Posted 14 Days Ago job requisition id RPS20242146

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

TITLE: Field Service Technician

LOCATION: Seattle, WA

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

Position Summary

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

Pay and Benefits:

  • Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels
  • Overtime available at time and a half
  • Benefits:
  • 7 paid holidays and 6 paid floating holidays
  • Paid vacation – up to 80 hours your first year
  • 401K savings and retirement plan
  • Company provided business use only vehicle
  • Medical insurance available immediately

NCR is looking for Field Service Technicians

NCR’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it.

Utilize your skills to:

  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory
  • Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:

  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications (not required, but nice to have):

  • Familiarity with large servers, mainframe computers, and imaging software
  • A+ Certification, CompTIA, N+ Certification
  • One or more years of related experience

Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more

Salary Range:

$37,600.00 - $56,400.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

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